Recommended Tone Structure for Fire Alarm/Dispatch Notification

When the Chief of the Department or designee is informed of the death of an active or retired member, the chief or designee will instruct fire alarm/dispatch center to notify the members of the death in the following manner:

Alphanumeric Pager system

Telephone

Audible paging system:

Chief________________________ of the ____________________Fire

Department announces with deep regret the passing of

(Retired/Rank) _____________________________________________

(Name)___________________________________________________

Funeral arrangements are as follows:

Calling hours are from ____________ and ____________ at the ____________ Funeral Home/ ____________ School/ ___________ Church. (address) _____________ (City/Town) ___________ (State) _______________.

All Companies place flags at half-mast.

Upon receiving official notification from the Chief of the Department of the death, the station flags will be lowered to half-mast until the day following the funeral.

Table of Contents

 

Introduction                                                                   

Definitions                                                                                          Section 1

Department/Personnel Responsibilities                                        Section 2

Next of Kin Notifications                                                                   Section 3

Planning the Services                                                                       Section 4

Funeral Arrangements and Funeral Services                                Section 5

After Care                                                                                          Section 6

Death or Serious Injury Investigation                                               Section 7

References                                                                                        Section 8

Appendix A Office of the State Medical Examiner                        Section 9

Appendix B Notification and Checklists                                         Section 10

Appendix C State and Local Benefits                                            Section 11

Appendix D Department Members Pictures                                 Section 12

Appendix E Transportation                                                              Section 13

Appendix F Lodging                                                                        Section 14

Appendix G Miscellaneous Information                                          Section 15

            Appendix H Funeral Services                                                          Section 16

            Appendix I Levels of Honors                                                            Section 17

 

Table of Contents

(Reserved)

Introduction

A firefighter’s serious injury or death, in the line of duty, will be an extraordinarily traumatic event for both the surviving family and your organization.  When this occurs, the tragedy will most likely be a sudden event, without any warning.  Serious injuries, and their recuperative periods, present long-term challenges for family members and members of your department.  Also the time period from the death to the laying to rest of your firefighter(s) will be extremely short, and require that your department move quickly, with compassion and immediate assistance, to provide a fitting memorial for your firefighter(s).

The purpose of this document is to provide a written, contingency plan to assist the Fire Chief and fire department with the planning and coordination that will become necessary should such an event occur.  Provide pertinent information in helping to secure the PSOB benefits for eligible survivors of your fallen firefighter(s).

This plan is devised with structural flexibility and not to overburden any one individual.  This plan is generic and gives the Fire Chief flexibility to make changes to the contingency plan to meet the needs of his/her fire department.

The plan assigns responsibility to individuals and teams for the:

Department/Personnel Responsibilities

            Next of Kin Notifications

            Planning of Services

            Public Safety Officer Benefit Program Notification and Benefits

            Funeral Services and Arrangements

            Family and Department After Care

            Death or Serious Injury Investigation

Public Safety Officer Benefit Program

The Public Safety Officers’ Benefits (PSOB) Act (42 U.S.C. 3796, et seq.) was enacted in 1976 to assist in the recruitment and retention of law-enforcement officers and firefighters.  Specifically, Congress was concerned that the hazards inherent in law-enforcement and fire suppression and the low level of state and local death benefits might discourage qualified individuals from seeking careers in these fields, thus hampering the ability of the communities to provide for public safety.

The PSOB Act was designed to offer peace of mind to men and women seeking careers in public safety and to make a strong statement about the value American society places on contributions of those who serve their communities in potentially dangerous circumstances.  Each year PSOB Program receives substantial information about line-of-duty deaths that is used to enhance public safety officer training.  PSOB Program also encourages public safety agencies to adopt moral policies that can help guide and agency through the tragic event of a line of duty death.

The PSOB Program, a public safety officer is a person serving a public agency in an official capacity with or without compensation, as a law enforcement officer, firefighter, or a member of a public rescue squad or ambulance crew.  Law enforcement officers include, but are not limited to, police, corrections, probation, parole, and judicial officers.  Volunteer Firefighters and members of volunteer rescue squads and ambulance crews are covered under the program if they’re officially recognized or designated members of legally organized volunteer fire departments, rescue squads, or ambulance crews.

The PSOB Program provides a one-time financial benefit to the eligible survivors of public safety officers whose deaths are the direct and proximate result of a traumatic injury sustained in the line of duty.  The PSOB Program provides the same benefit to public safety officers who have been permanently and totally disabled by a catastrophic personal injury sustained in the line of duty if that injury permanently prevents the officer from performing any gainful work.

Definitions

Advocacy  – Providing for supportive needs of the patient, family, and others involved in an emergency.

After-Action-Report – thorough and objective review of an incident to be reviewed by the Fire Chief, fire department, family, media, and media, as deemed appropriate.

Arson – The willful or malicious burning of property

Bureau of Alcohol, Tobacco, and Firearms (ATF) – Agency of U.S. Department of Treasury created in 1972, which regulates distribution of alcohol, explosives, tobacco, and firearms.

Career Fire Department – Firefighters and other personnel are paid for providing services.

Circumstantial Evidence – Not drawn from personal knowledge or direct observation and tends to prove other facts via deduction.

Critical Incident Stress Management (CISM) – A comprehensive organized approach for the reduction and control of harmful aspects of stress on emergency services.

Critical Incident Trauma – An event that is emotionally overwhelming and attacks the ability to cope with the stress.

Department of Transportation – Executive department of the U.S. government that works to guarantee safe, economical, and efficient transportation in the United States.

Direct Evidence – Immediately prove the existence of the fact or issue.

Evidence – Anything that tends to prove or disprove any matter in question, or to influence the belief respecting it.

Federal Bureau of Investigation (FBI) – Principal investigative arm of the U.S. Department of Justice.

Fire Department Safety Officer – Fire department officer that is designated as an expert in safety for all aspects of emergencies.

Fire Department Family Liaison Officer- (FLO) – A person to assume the role of liaison between the surviving family(s) and the fire department.

Fire Department Family Support Team – Will be responsible for the necessary functions and support before, during and after a serious injury or death.

Fire Department Funeral Detail Officer- (FDO) – A person to assume overall responsibility for the uniformed/civilian personnel participation in the funeral proceedings.

Fire Ground/Incident Commander – Person that assumes overall command and control of personnel and apparatus at the emergency scene.

Fire Related – Responding to, operating at, returning from any actual or reported fire or hazardous materials, or emergency medical scene.

Incident Command System – A systematic approach to firefighting activities through the use of sectors/branch management to allow increased safety, communication, task accomplishment and overall control

Injury – An Act that damages or hurts

Line-of-Duty – PSOB regulations (28 CFR 32) defines line-of-duty as “any action that the public safety officer whose primary function is crime control or reduction, enforcement of criminal law, or suppression of fires is authorized or obligated by law, rule regulation or condition of employment or service to perform.”  Other public safety officers-whose primary function is not law enforcement or fire suppression-must be engaged in their authorized law enforcement, fire suppression, rescue squad, or ambulance duties when the fatal or disabling injury is sustained.

Line-of-Duty Death – Any reasonable or emergency response action firefighters and/or emergency medical services and/or civilian personnel are authorized or obligated to perform.

“Death must be a direct and proximate result of a personal traumatic injury sustained in the line of duty.” (Public Law 90-351)

Logistics Officer- (LO) – A person to assume responsibility for preparing (but not limited to) apparatus, vehicles, equipment and facilities for the funeral ceremonies.

National Fallen Firefighters Foundation – Nonprofit organization, under authority of the United States Fire Administration created in 1992 to remember fallen firefighters and their families.

National Institute for Occupational Safety and Health (NIOSH) – National Institute for Occupational Safety and Health. Established in 1970 an agency of the Federal Department of Health and Human Services; the only federal institute responsible for making recommendations for prevention of work related illnesses and injuries.

NHOCME – New Hampshire Office of Chief Medical Examiner

NHFA – New Hampshire Fire Academy

NHSFMO – New Hampshire State Fire Marshal Office

NHSP – New Hampshire State Police

Occupational Safety and Health Agency (OSHA) – Occupational Safety and Health Administration. Agency of U.S. Department of Labor created in 1970 to promote safe and healthful working conditions.

PFFNH – Professional Firefighters of New Hampshire

Planning Group Officer (PGO) – A person that will have overall responsibility and control of coordinating all activities involving the planning and execution of plans for the memorial services.

Post Traumatic Stress Disorder – A psychological disorder associated with traumatic events that are general outside the range of usual human experience.

Public Information Officer- (PIO) – A person appointed or designated by the Fire Chief or designee to assume the role of liaison between; Elected Official, Law enforcement Agencies and the media.

Public Safety Officer’s Benefits Act (PSOB) – Public Law 94-430 (42 U.S.C. 3796 et seq.) is intended to pay a monetary value to the survivors of any fire fighter who dies or is permanently disabled in the line-of-duty.

Public Safety Officer– Is a person serving a public agency in an official capacity, with or without compensation, as a law enforcement officer, firefighter, or a member of a public rescue squad or ambulance crew.

Safety equipment – Equipment which fire departments use for emergencies. Includes but is not limited to: turnout gear, helmet, gloves, SCBA, hand tools, fire apparatus, etc…..

Scene – Location of emergency to which the fire department responds.

Span of Control – Limit one person can effectively manage

Serious Injury – Any harm to the body which causes severe, permanent or protracted loss of or impairment to the health or to the function of any part of the body.

Standard Operating Procedure (SOP) – Set of organizational directives that establish a standard course of action on the fire ground to increase the effectiveness of firefighting team. Provide the method by which specific action is taken.

Survivors – Immediate family members including; spouses; all children to include step-children, legally adopted children; parents to include step-parents; siblings; and significant others.

United States Fire Administration (USFA) – Created in 1978 after the National Commission on Fire Prevention and Control became part of the Federal Emergency Management Agency.

Department/Personnel

________________________________________________________________________

Responsibilities

Chief of the Department

Upon the death or serious injury of a firefighter, dispatcher, or civilian employee, the Chief or designee should immediately be notified.  In the case of a line-of-duty death, it is imperative that this communication is made without delay.

During notifications, it is imperative that accurate information be passed quickly and discretely.  The media and private citizens monitor our radio traffic regularly.  Names of dead or injured firefighters SHALL NEVER be given over the radio.  Telephone or Nextel shall conduct all communications of this sensitive nature.

Upon receipt of this tragic news, the Chief, or designee, (if the Chief is unavailable) should coordinate the following:

1.  Notify New Hampshire State Fire Marshal Office

            a. Weekends/Nights contact New Hampshire State Police (1-800-852-3411)

                        b. NHSFMO will make notification to other agency(s) see appendix

2.  Order of Fire Department Notifications:

1. Assistant, Deputy, Battalion, District Chiefs, Captains, Lieutenants
   1. Administrative Officers/Secretary/Chaplain
   2. Safety and Training Officers
   3. Line Officers
   4. Line Firefighters
   5. Mutual Aid Departments for station coverage

• Assemble a Notification Team:
  • Chief or Acting Chief
  • Family Liaison Officer (Chief selects individual)
  • Fire Department Chaplain/Clergy
  • A firefighter friend of the family or close civilian family friend
  • Member from the Office of Chief Medical Examiner
• Contact and advise elected Officials of all pertinent information informing them the fire department is implementing the Line-of-Duty Death or Serious Injury Contingency Plan.
• Make Next of Kin notifications
• Set up Command Staff meeting upon the completion of notification

Process.

• Command Staff Meeting/Grieving Committee:
• Appoint Planning Group Officer to oversee and coordinate completion of the plan
• Appoint Fire Department Funeral Detail Officer
• Appoint Fire Department Family Liaison Officer
• Appoint Fire Department Public Information Officer
• Appoint Fire Department Logistic Officer
• Appoint Scribe/Documentation position
• Contact Funeral Director to be involved in Grieving Committee
• Verify that necessary Critical Incident Stress Debriefing (CISD) will be is implemented.
• Discuss all pertinent issues.
• Assist the NHSFMO with the fire investigation, and to oversee that

all portions of the investigation are documented and completed (see appendix B Injury/Death Investigation Check List).

9.   Chief of Department needs to allow outside agencies to assist with planning and coordinating of arrangements.

CONTACT THE NATIONAL FALLEN FIREFIGHTERS FOUNDATION’S

CHIEF-TO-CHIEF NETWORK FOR ASSISTANCE (301) 447-1365

Public Safety Officers’ Benefit Program (see appendix C)

Bureau of Justice Assistance

Washington D.C. 20531

(202) 307-0635 or Toll Free (888) 744-6513 (8:30 – 5:00 Monday – Friday EST)

Fax # (202) 616-0314

Notify Fire Alarm/Dispatch for formal Department/Public announcement. (See page 16)

Fire Alarm/Dispatch Notification

When the Chief of the Department or designee is informed of the death of an active or retired member, the chief or designee will instruct fire alarm/dispatch center to notify the members of the death in the following manner:

Alphanumeric Pager system

Telephone

Audible paging system:

“Chief________________________ of the ____________________Fire

Department announces with deep regret the passing of: (please circle)

Chief, Assistant Chief, Deputy Chief, Captain, Lieutenant, Engineer, Firefighter

(Name)__________________________________________________:

Funeral arrangements are as follows:

Calling hours are from: _____________ and __________ at the ____________________ (Funeral Home, _____________________ School,

____________________Church).

____________________________________ (Address of location)

Companies please flags at half staff.”

Upon receiving official notification from the Chief of the Department of the death, the station flags will be lowered to half-mast until the day following the funeral.

 

 

Planning Group Officer (PGO)

It is vitally important, to both the immediate family of the deceased, and to the firefighters, that the department provides the best possible tribute to your fallen comrade(s).  For this reason it is extremely important that an effective group of planners is gathered to manage all activities.  The organizational structure that will become necessary to control and coordinate this effort is patterned after the ICS structure that is utilized to manage major emergency incidents.

A Senior Officer should be designated by the Chief, or designee, and will lead the Planning Group as the Planning Group Officer.  This Officer will be appointed as soon as possible and have overall responsibility and control of coordinating all activities involving the planning and execution of the plans that provide an appropriate memorial service for our fallen firefighter.

The Planning Group Officer will supervise and over see the following seven Divisions/Groups:

1. Family Liaison Officer

2. Public Information Group

3. Viewing/Vigil Division

4. Memorial Service Division

5. Cemetery/Graveside Division

6. Reception Division

7. Logistics Group

Once the death occurs or is imminent, the Planning Group Officer should assign the Division/Group Leaders to appropriate individuals and a staff meeting should be convened to distribute work assignment and notebooks. It is important that this meeting is called ASAP. The laying to rest of your firefighter will take rapid action. There may be religious reasons that dictate this burial or cremation within three days of death.

The structure provided to the Planning Group Officer is meant to be a guide. It may be altered as the Officer sees fit.  As the overall event Officer, the following are considerations that should be followed as planning progresses:

THE DESIRES OF THE SURVIVING FAMILY ARE PARAMOUNT AT ALL TIMES.

Planners should be aware that open and frequent communication between the FLO and within the Grieving Committee is key to successfully coordinating this effort. It is advisable for the Grieving Committee to meet once or twice daily. This allows all Division/Group Leaders to see the overall work in progress.

The earlier the team is activated the better. Lost time can never be made up when dealing with this workload in a three to five day window.

This is a complex event to manage. Bring the best talent to the Grieving Committee that is available.

Give your Division/Group Leaders authority to select the best people to staff their organizations.

Rehearsals of specific events are advisable, if possible, to reduce confusion.

Think big ‑ there is a potential for having hundreds to thousands of individuals participating in a full FD funeral.

Remember there is planning support available from other agencies:

         CHIEF-TO CHIEF NETWORK

         New Hampshire Fire Chiefs Association

         Professional Fire Fighters of New Hampshire

         National Fallen Firefighter Foundation

         International Association of Fire Fighters

         International Association of Fire Chiefs

         Local Unions

         Local Police Department

         New Hampshire State Police Association

         Other major agencies

         NH Funeral Directors

Family Liaison Officer (FLO)

The Family Liaison Officer is a critical position in a line-of-duty death or serious injury incident.  The Family Liaison Officer can make or break the relationship between the fire department and a family.  The Family Liaison Officer should not be a close family friend; this will allow the FLO to coordinate funeral services for the family and not be in the grieving process.

The Fire Chief or designee will appoint this person as soon as possible after a death or serious injury.

The Family Liaison Officer (FLO) shall, at a minimum complete the following

1. Accompany the Fire Chief or designee during the initial family notification.
2. Conduct a family planning meeting within 24 hours.
3. Act as fire department’s single point of contact to the family.
4. Act as the Liaison Person between Fire Department and Funeral Director
5. Manage the family aftercare program.

This individual should be drawn from the ranks of the fire department.  Also look at the employee’s emergency contact information form (appendix B) for designated persons to be the Family Liaison Officers.  Designated individuals should be available by pagers at all times.

Once assigned, the FLO will be available 24 hours a day until after the burial.  The FLO should be assigned a Fire Department vehicle.  He/she should be issued communication equipment (cell phone, portable radio, and pager) for the entire funeral process.

The FLO should also be provided an assistant to assist with this very important role.

In the event of a multiple death or serious injuries, it will be necessary to have one Family Liaison Officer (FLO) for each fire department member.

FLO needs to have contact and communications with FUNERAL DIRECTOR(s) in charge of the services.

Initial Notification – It is critical that the FLO is designated as quickly as possible after a death or serious injury.  This person shall attend the initial notification of a death or serious injury visit, which will allow the FLO to start building a relationship with the family.  The FLO can make or break the relationship between the fire department and the family.  If this is not possible, the name, telephone number (cell), and pager numbers should be given to the family prior to leaving the initial notification visit.

As soon as practical after the notifications (earliest as possible), it is important that the FLO along with the Funeral Director schedule a Family and Fire Department Planning Meeting.  The decisions made at this meeting will provide important information to the planning and logistics efforts as the department prepares for an honorable service(s) for your fallen comrade(s).  FLO at this meeting shall complete the family planning checklist (see appendix B).

The meeting will be difficult for both the family and the fire department personnel, but it will be an important step in the eventual recovery of the family.  At this meeting, the family should decide how many people would represent them.  (A word of caution, this will most likely be an emotional meeting, the fewer members present; the more constructive the meeting.  A large group may make the painful process more difficult to manage.)

Always keep in mind that we are there to facilitate the wishes of the Family.

It is important that the department explain all options for the family, regarding the PSOB benefits (firefighter(s) autopsy needs to be completed), types of services and fire department involvement, before any decisions are made.  The FLO must be prepared to discuss all aspects of the funeral process and counsel the family in its decisions.

One of the most important decisions is the site of the memorial/funeral service.  Explain to the family that the traditional fire department service could bring hundreds and possibly thousands of mourners, thus requiring a large venue.

Explain that your department is ready to organize such a large service.  Let the family know that if a decision is made to proceed with a traditional line-of-duty service, the family will be consulted on every detail, if desired.  This decision must be timely if the fire service is to be notified to assist with accommodations.

BE PREPARED FOR THE POTENTIAL OF BEING BLAMED FOR THE LOSS OF THEIR LOVED ONE.  IT IS VERY NATURAL FOR PEOPLE TO FIND SCAPEGOATS IN A TIME OF EXTREME GRIEF.  THERE IS ALWAYS A POSSIBILITY THAT THE FAMILY (S) WILL REFUSE ALL FIRE DEPARTMENT ASSISTANCE.  IF THIS HAPPENS, CALMLY STATE, “WE RESPECT YOUR WISHES.”  ALSO, ADVISE THEM THAT IT IS YOUR DEPARTMENT’S INTENT TO MEMORIALIZE YOUR FIREFIGHTER (S) WITH A MEMORIAL SERVICE AND THAT THE FAMILY MEMBERS ARE WELCOME TO ATTEND.  EXPLAIN THAT THIS MEMORIAL IS NOT MEANT TO CONFLICT WITH THE FAMILY’S WISHES, BUT THAT IT IS EXTREMELY IMPORTANT FOR GRIEVING FIREFIGHTERS, AND THE FIRE SERVICE, TO PROPERLY PAY TRIBUTE TO ONE OR MORE OF THEIR OWN.

Remember, some religions require that the deceased to be buried or cremated within a three-day period of time.  If these restraints are present, it becomes even more important that the process moved rapidly.

FLO should also be prepared to assist the family in the after care once the primary services are completed.  The surviving family members may need assistance with, but not limited to:

Public Safety Officer Benefit Program

Workers’ Compensation

Pension Plan

State/Property Taxes

Life Insurance Policy

Mowing Lawns

House chores

Snow clearing

Children(s) Education Planning

Home security detail

 

Public Information/Resource Officer (PIO)

The Public Information/Resource Officer is established primarily to coordinate and disseminate all information regarding a line-of-duty death or serious injury sustained to a firefighter(s).  The PIO will report directly to the Chief and or Planning Manager during the service preparation phase.

RULE NUMBER ONE – THE NAME (S) OF INJURED OR DECEASED FIREFIGHTER (S), DISPATCHER (S), OR CIVILIAN EMPLOYEE (S) WILL NOT BE RELEASED, WITHOUT CONSENT FROM THE OFFICE of CHIEF MEDICAL EXAMINER and ONLY AFTER POSITIVE IDENTIFICATION HAS BEEN ESTABLISHED BY THE MEDICAL EXAMINERS OFFICE.

Think of how tragic it would be if the media informed the family of the loss.

The responsibilities of the PIO include but not limited to:

The coordination and/or presentation concerning all media contacts

• Interviews
• News conferences
• Written news/press releases

Notification of the death and pertinent information to:

• New Hampshire State Police: (24 hours a day) 1-800-852-3411
• New Hampshire State Fire Marshal Office: (603) 271-3294
• New Hampshire Office of Chief Medical Office: (603) 271-3636
• Professional Fire Fighters of New Hampshire and Local Union(s)
• Major State Fire Departments
• U.S. Department of Justice: Line-of-Duty Death (202) 307- 0635
• National Fallen Firefighters Foundation:

                   Telephone (301) 447‑1365, FAX (301) 447‑1645

• Public Safety Officers Benefit Program:

                   Telephone (888) 744‑6513, FAX (202) 307‑3373

• City Official(s)
• Elected Officials
• Mutual Aid Departments

Rapid notification to important State and Federal politicians is very important if you desire their participation. They need as much lead-time as possible to adjust their schedules.

Establish information telephone numbers for:

• Recorded information
• Live contact person

Develop a complete biography of individual(s) and recent pictures to be used:

• By the press, newspapers
• Ceremonies (collage, portraits)

Preparation of a press kit that will include:

• Biography(s)
• Pictures
• Service information
• Maps

Consider the use of pool coverage

• Notify the Radio, Television and News Association

Notification needs to be done ASAP

• Manage media viewing area at service and burial.  Media should not be in a position that would detract from the service in any way.
• Work with the media, not against them. Good coverage will help in the tribute to your fallen comrade.

Designate a media staging area away from the scene, but yet near by.

Preparation of printed service programs for:

• Viewing
• Memorial
• “Last Alarm Cards”

Coordinate with FD video section for taping of events.

Manage VIP arrangements:

• Airport pickup
• Transport
• Lodging

Communicate with Family Liaison

Logistics Group Officer (LGO)

The Logistics Group is established to manage specific areas of responsibility, as outlined in this document, in response to a line-of-duty death, or serious injury, sustained by a firefighter (s), dispatcher (s), or civilian employee (s).

The Logistics Group Officer will be a Chief Officer and shall report directly to the Planning Group Officer

The Logistics Group Officer will need to appoint competent staff members to assist with the Group’s responsibilities.

This Officer is responsible for the following but not limited to:

All financial accountabilities of cost for services

Office of Chief Medical Examiner will arrange for deceased’s transportation:

        Hospital to New Hampshire Office of Chief Medical Examiner

        From the scene to the NHOCME

        Funeral Home to NHOCME

Office of Chief Medical Examiner may have honor vigil outside autopsy suite.  Following exam may have honor guard and escort back to funeral home

Contact Local PD/NHSP for police escort from NHOCME to funeral home.

Fire department may provide Dept/American Flag to drape body to and from OCME.

Designate and coordinate the use of all Fire Department apparatus for events:

• Fire Department apparatus to be used as caisson.
• Fire Department apparatus to be used as flower car (if necessary).
• Fire Department units in processions
• Outside agency vehicles
• VIP transport:

Surviving family

Politicians

Union officials

City management

Clergy

• Antique Fire Apparatus.

Coordinate with the PIO for having firefighters greeting visiting firefighters at the airports (Manchester, Logan).

Coordinate with school district officials for the use of schools to be utilized as a service hall(s) to accommodate large numbers of guest and firefighters.

Arrange transportation for visiting firefighters

Arrange lodging for visiting firefighters

Designate apparatus order for all processions.  Designate route of procession.  If possible, the procession should proceed past deceased’s station, and as many stations as possible.

If possible, the procession should go through downtown, to allow the public to be involved in the ceremony.

Procession from Viewing/Vigil site to Service.

Arrange placement for visiting fire/EMS apparatus in procession

Arrange staging plan at service site for visiting Honor/Color guards and visiting firefighters

Procession from Service site to Burial.

NO SIRENS will be activated during any procession.  Apparatus should have emergency lights activated during any procession.

Fire Department apparatus static displays:

• In‑service apparatus standing by on procession routes.
  • Ladder truck(s) for arch (large flag for arch).

Coordinate with Planning Officer for mutual aid Fire and EMS coverage to fill Fire Department stations.

Liaison with Police Department:

• Motorcycle escort
• Street closures along route
• Rifle team for gun salute (if desired)

Organize staging areas:

• Locations:
  • Viewing/Vigil staging area (officer needed):
    • Liaison with Funeral Director
    • Organizes FD apparatus
    • Obtains casket roller if FD apparatus will be used as caisson
  • Outside Agency Apparatus Staging Area (officer needed, possibility of over 100 +/- vehicles to control)

Need to provide:

• Restrooms
  • Refreshments
  • Food
  • Shaded areas
  • Seats

Obtain services of a bagpiper or Gaelic Band – (Professional Firefighters of New Hampshire)

Obtain one or two buglers (they may need to be amplified).

Obtain the services of a drummer, if desired.

Obtain adequate white gloves for Command Staff, pallbearers, and color guard.

Obtain black bands for badges.

Design all necessary maps.

Obtain helmet and turnout that will accompany casket.

Select eight pallbearers and a leader. (Usually members of deceased company) Coordinate with Family Liaison Officer for family preferences.

Coordinate the FD color guards.

Issue a directive that specifies uniform to be worn: Class A uniform

Arrange for helicopter fly over if desired (coordinate with service group leaders).

• New Hampshire State Police
• New Hampshire National Guard (1159^th Medical Company)
• DHART
• Boston Med Flight
• U-Mass Worcester

If there are injured, or disabled firefighters, who wish to attend any service, provide access and transportation for them.

Attempt to keep track and accountability of all expenses for the services

Contact local taxi and transportation provider for assistance for traveling firefighters

Arrange for firefighters to be at local airports to assist traveling firefighters with current information of services.  Coordinate with PIO to notify major airline carriers of arriving out-of-state firefighters and ask for their assistance.

Arrange for at least two (2) firefighters, to stay at surviving family’s home during viewing, memorial, and funeral services.  This will help reduce the chance of criminals breaking into the family’s homes while they’re attending services.  The National Fallen Firefighters Foundation has reported that due to increase publicity of the firefighter(s) death or injury, criminals like to take advantage of grieving families.

Completion of Funeral Service Information Sheet (see appendix)

Honor Guard Officer (HGO)

Will be responsible for selecting personnel, organizing, and supervising all the details of the casket watch, and pallbearers during viewing hours.  Work effectively with all Liaison personnel.  Coordinate and schedule casket watch activities with Funeral Director(s)/Liaison and Families wishes.

Recruit casket watch members from Honor Guard members, Off-duty personnel, On-duty Personnel, American Legion, Veterans of Foreign Wars (VFW), volunteers from other department or EMS services.

All casket watch pallbearers will be in their dress uniform with white gloves

Shirt and Coats will have black mourning bands

American and Department flags will be placed at the ends of the casket

Arrange two (2) casket watch pallbearers, one at each end of the casket at all times during viewing hours

Casket watch pallbearers will be at attention for duration of casket watch

Rotate pallbearers every fifteen (15) minutes

Honor Guard OIC or designee, with two (2) relief pallbearers will march at the half step, towards the casket; give the order to halt, right/left face, stay at attention, salute the watch, present “arms”, order “arms”, have replacement pallbearers step forward to the side of standing pallbearers.  Have standing pallbearers step forward into formation about face, stand at attention, salute the watch present “arms”, order “arms”, right/left face, at the half step march out of the viewing room.

Arrange for two (2) Honor guard members to be at the door for opening/closing and assisting people in and out of viewing building

 

Next of Kin

 

______________________________________________________________________________________

Notifications

 

 

The importance of the NEXT OF KIN NOTIFICATION cannot be over‑emphasized.  This process will set the tone for many difficult days, weeks, months, and years for the surviving family. Sensitivity and compassion are imperative.

Family notification should be made as quickly as possible to avoid the family receiving a notification from another outside party.  The media will employ many efforts to seek out the name of the fallen firefighter(s), EMS provider(s), dispatcher(s), or civilian employee(s).  You must use all necessary measures to protect the next of kin from unwanted media exposure.

For this reason, the Notification Team will need to assemble rapidly.  The team should be at least two and preferably three individuals with individual vehicles.  The team should be comprised of the following members:

1. The Chief of the Department, however, if unavailable, the Highest Ranking Officer
2. Family Liaison Officer (selected by the Chief)
3. Fire Department Chaplain/Clergy
4. A firefighter friend of the family or close civilian family friend
5. Member from the Office of Chief Medical Examiner

If the fallen firefighter’s family resides far enough out of the area as to make your department’ s participation in the notification impractical, contact the local Fire/Police agency in the area to assist in a timely notification.

Another distinct possibility is that your Department could experience a loss of more than one member. This would require multiple notification teams to be assembled and deployed.

Before you arrive at the residence, verify latest information, (employee emergency contact information form, see appendix) and DECIDE WHO WILL SPEAK, AND WHAT THAT PERSON WILL SAY

A word of warning, the family may strike out and blame the Department for their loss. For this reason, the initial notification and how the department handles it is extremely important.

Steps to be taken at the residence:

It may become necessary to have BLS/ALS Ambulance standing by if the people receiving the news are medically vulnerable.  If this is done, have the apparatus stage near the residence, but not in

view.

At the door identify yourself and ask to come in. (Notification should take place in a private setting.)

When inside, be sure you are notifying the right person.

Get people in a comfortable or relaxed setting: the most important function of the person making the notification is to put all of the known basic facts into one sentence and tell them.  Make sure your message is absolutely clear and direct.

Begin with, “I have very bad news” or “I’m very sorry to tell you”.  Let them know how it happened, “Your husband died responding to a fire,” or “Bob was killed in a building collapse.”

Allow the family to express their emotions. Do not try to talk them out of their grief.  This is a very sad time. Do not mask your own grief.

Provide only the facts you know, never speculate. If you cannot answer a question, find out the correct answer.

Phrases or words to avoid:

1. “I know how you feel.”
2. “It was God’s will.”
3. “Life will go on.”
4. “He would have wanted to go this way.”
5. “Be brave.”
6. “Passed away.”

Use the victim’s first name when referring to your fallen member.

Ask if the department can assist by notifying immediate family members (parents, brothers, and sisters).  Ask if the department can pick up any children who may be away at this time.  With the permission of the next of kin, the department can help setup a support system: 

1. Clergy
2. Relatives
3. Friends

Make a list of who attended notification (family members, department members, and others)

Do not take any of the victim’s personal items with you.

If the survivor(s) ask to see the deceased or serious injured member, even if the body is badly disfigured you must obtain clearance from Medical Examiners Office.  People often have a need to see, touch and hold the deceased; otherwise they may be in denial.  This is often very helpful in the family’s grief process.  It gives a sense of finality/closure.

If family members wish to see the deceased or seriously injured member, arrangements need to be made rapidly for the viewing. No viewing will be conducted at the Office of Chief Medical Examiner except under extreme circumstances.  Sensitivity to the family is very important.  Provide the best possible environment and avoid delays that heighten the family’s anxiety.

Offer to transport the family to the location of the member, and help prepare them for what they will see.  Do not let them drive.  If you transport the family, turn off your radio and/or advise dispatch that you are transporting the relatives and, if possible, switch to an alternate channel, or communicate by cell phone.

If the Department’s Family Liaison Officer is not present at the notification, the family should be given the name prior to the team departing. Write down his/her telephone and pager numbers. If possible, the family should already know this person.  Have one member of the Department stay with the family, unless the family declines.

Advise the family that the Family Liaison Officer will contact them to assist with the necessary arrangements.

Advise the family of possible media calls.  Unwanted media exposure will only add to the difficulty of this tragedy.  Suggest that a friend of the family screens their incoming calls.

Assure the family that their wishes are the Department’ s number one concern.

The Office of Chief Medical Examiner will advise the family that New Hampshire State Law requires an autopsy.  Having an autopsy completed may assist the family in obtaining benefits from the Public Safety Officer Benefit Program

Ensure that the family understands that they do not have to make any immediate decisions regarding services, mortuary, wills, etc.

Before leaving the residence, try to set a time for a Family Planning Meeting (Family Liaison Officer).  There are decisions that will need to be made by the family that will shape the planning process.  This meeting should take place within the first 24 hours.

Never leave immediately after making a notification.  Do not leave people without a support system. Wait for others to arrive.

Medical Facilities:

Family Liaison Officer meets with Medical Facility Staff/Officials to discuss appropriate waiting area for the family, co-workers and the media.

Have emergency room staff contact in-house information officer/liaison or social services to assist the family and family liaison officer.

Ensure that hospital information liaison or social services has access to medical personnel treating department member(s) to obtain timely patient status information for the family.

Family Liaison Officer is to stay with the family member(s) to provide emotional support and to serve as liaison for the fire department.

Employee Emergency Contact Information

Experience has shown repeatedly that when a. line‑of‑duty death or serious injury occurs up‑to‑date employee information is critical. Officials responsible for notification must have access to only the current and correct information. The information that you provide will be used ONLY in the event of your serious injury or death in the line of duty. Please take the time to fill it out fully and accurately because the data will help the department take care of your family and friends.

                                                 Personal Information

Last Name                                                        First Name                                Middle Name

Home Address

City                                                                  State                                        Zip

Daytime Phone Number:                                                                                   Evening Phone Number:

                                              Contact Information

Family or friends you would like the department to contact. Please list *in the order you want them contacted. If needed, provide additional names on the back of this sheet.

NOTE: If the contact is a minor child, please indicate the name of the adult to contact.

Name:                                                                         Relationship:

Home Contact Information

Address:                                                                                   Phone:

Work Contact Information: Name of Employer:

Address:                                                                                    Phone:

Pager/Cell phone:

Special Circumstances, i.e. health, age, etc.

Name:                                                                         Relationship:

Home Contact Information

Address:                                                                                    Phone:

Work Contact Information: Name of Employer:

Address:                                                                                    Phone:

Pager/Cell phone:

Special Circumstances, (i.e. health, age, etc.)

Department member you would like to accompany the Chief or designee:

 

 

Fire Alarm/Dispatch Notification

When the Chief of the Department or designee is informed of the death of an active or retired member, the chief or designee will instruct fire alarm/dispatch center to notify the members of the death in the following manner:

Alphanumeric Pager system

Telephone

Audible paging system:

Chief________________________ of the ____________________Fire

Department announces with deep regret the passing of

(Retired/Rank) _____________________________________________

(Name)___________________________________________________

Funeral arrangements are as follows:

Calling hours are from ____________ and ____________ at the ____________ Funeral Home/ ____________ School/ ___________ Church. (address) _____________ (City/Town) ___________ (State) _______________.

All Companies place flags at half-mast.

Upon receiving official notification from the Chief of the Department of the death, the station flags will be lowered to half-mast until the day following the funeral.

 

Planning the Service

Memorial Service Division

Memorial Service Division is responsible for planning and coordinating any and all arrangements for this main service for a line-of-duty death of firefighter(s), EMS provider(s) dispatcher(s), or civilian employee(s).  This Division will work and coordinate arrangements with the Funeral Director(s).

The Division Leader will report directly to the Planning Group Officer.

For proper planning to commence, it is very important that the Planning Group Officer, and Family Liaison Officer, submit the following information, as soon as possible.  Necessary information includes the following:

Date of service: _________________________________________

Location of service: ______________________________________

Time of service: _________________________________________

Level of Fire Department involvement? (Check with FLO)

Full Fire Department Funeral Yes _________ No _______

Open or closed service to public and outside agencies (check with FLO)

Open or closed casket

Preferred speakers:

Name: ________________________________________________

Name: ________________________________________________

Name: ________________________________________________

Will the last alarm tradition be used? Yes__________ No__________

Secure a facility large enough to hold hundreds or thousands of Firefighter’s (local schools, theaters, hotels with conference centers, churches, (you may need to go outside your community).

Ensure the facility is large enough to handle anticipated large numbers.  You may have to plan for overflow.

Coordinate with:

• Logistics ‑ arrival and departure from service
• Religious Leaders ‑ program content

Design order ofprogram.  This service should last no more than one hour and forty-five minutes. Coordinate with Planning Group Leader and Funeral Director(s) on starting time ofthe service.

Design seating plan of the facility being used  ‑ if indoors determine capacity and obtain a floor plan drawing:

• Family area
• VIP’s
• City management
• Politician
• Union (local, state, and national)
• Fire Department Officers
• Fire Department personnel
• Visiting Chief Officers
• Civilian friends
• Visiting departments (possibly in blocks)

Preferred music: ________________________________________

• Bag Piper: Yes_______ NO________
• Bugler Playing Taps: Yes __________ NO_________

How music is to be performed

• Choir
• Soloists (very impressive if possible)
• Recording
• Orchestra
• Small group (instrumental)

AdequacyofPAsystem:

Contact local school system for PA system: Yes________ NO________

Use of Bull Horns to call cadence for visiting firefighters

If outdoors, there are special needs:

• PA system
• Tent
• Chairs
• Restrooms: Porta-potties (contact local companies)
• Water
• Stage
• Power
• Shade

Coordination with pallbearers, the designation of individual pallbearers will be the responsibility of the Logistics Group.

Conduct any rehearsals deemed necessary.

There should be ALS/BLS ambulances standing by.

Coordinate program with Funeral Director‑ Advise FLO, who will keep the family informed.

• Content
• Order
• Number of speakers

Eulogy presenter ‑ should be strong, and well prepared.

Need large photo/oil painting of deceased(s) for service. Coordinate with FLO and PIO’s.

Need a shadow box to present with:

• Badge
• Patches
• Hat hardware
• Picture (PIO/FLO to provide)

Keep record of all financial cost when possible

Select the ushers to be used and tasks for them to carry out.

Name: _____________________________________________

Name: _____________________________________________

Name: _____________________________________________

Name: _____________________________________________

Name: _____________________________________________

Fire Department Chaplain. (If no chaplain available, contact NH Fire Chaplains Association, through Hudson, NH Fire Department Fire Alarm (603) 886-6021 and request a Fire Chaplain.)

Name: _____________________________________________

Contact Number: _____________________________________

Room for family: Yes________ No________ (set aside a designated/marked area)

Last Alarm ceremony: Yes_______ No________ (see “Last Alarm Ceremony” page)

Parking requirements.

• Local schools
• Local businesses/industry/commercial/shopping malls
• Hotel/motels

Coordinate with the PIO’s on an appropriate video presentation:

• Interviews with friends, supervisors
• Any pre‑existing video of firefighter
• Department video clips

Memorial program distribution:

• Last Alarm Cards

Honor Guard/Casket watch coverage for viewing/vigil

• Department members
• Outside department members
• Elks
• VFW
• American Legion

Keep record of all financial cost when possible

 

Funeral Arrangements

 

______________________________________________________________________________________

Funeral Services

 

 

Viewing/Vigil Division

The Viewing/Vigil Division will be established if service is desired by the family(s).  This Division will work very close with the Funeral Director(s) at all times must keep Funeral Director(s) informed of any changes.

The Viewing/Vigil Leader will report to the Planning Group Officer.

Necessary information that is needed:

What type of service is being held (Catholic, Jewish, Baptist, etc.)?

Service date: (usually one to two days prior to Memorial) ___________________

Location: ______________________________________

Time: __________________________________________

The duties and responsibilities of this Viewing/Vigil Leader are but not limited to:

Liaison with funeral director(s)

Liaison with clergy.

Coordinator with service facility.

Coordinate with Logistics Officer if the body is to be moved to another location.

Coordinate with HGO post honor guard representatives at entrances and exits of service facility.  Post honor guard/Police at cross walks to assist with traffic control and to assist pedestrians.

If this form of event is held, it is the responsibility of this Honor Guard Officer to provide Honor Guards for posting at or near the casket (one at each end of the casket).  Rotate guards every 15 minutes.  Coordinate with the Family Liaison Officer if there are preferred individuals by the family.

Honor Guards’ Names:

Name: __________________________  Name: __________________________

Name: __________________________  Name: __________________________

Name: ___________________________ Name: _________________________

Name: ___________________________ Name: _________________________

Other considerations:

Fire Department personnel should escort immediate family members to and from the viewing.

Catholic protocols may include a rosary service in conjunction with the viewing. This may or may not require the participation of an Honor Guard.

It is generally proper protocol for Honor Guards to wear their uniform hat inside the church or mortuary including the time spent posted alongside the casket gloves should also be worn.

The event is usually held one or two days prior to the memorial service.

The casket may be open or closed.

CISM members should be on site for counseling, if necessary.

Flower Arrangements.

Pictures of the fallen fighter(s) should be present. It is responsibility of the PIO to provide:

• An oil painting if possible
• Photographs
• Collage

Use of schools may require completion of Certificate of Insurance, contact local school district officials.

 

Possible Order of Service

Invocation

Prayer:

       Preferred religion Priest/Pastor/Padre/Clergy/Minister

       Fire Department Chaplain

Opening remarks/greetings

Special music

Scripture reading/minister’s remarks

Speakers:

        a. Town/City Manager, Town/City Administrator, Mayor

        b. Elected Officials

        c. Any State or Federal politicians

        d. Family representative(s)

        e. Union/Association representative(s)

        f. Fire Department representative’s

        e. Friend(s)

Eulogy – Chief of the Department or by request of the family

Special music

Presentations

Closing remarks/prayer

Firefighters Prayer

Last Alarm Ceremony

Ringing of box number (bell needed)

Bagpipes plays:

• “The Fallen Warrior” (family members entering the building)
• “Amazing Grace”
• “Last Alarm” cards

(Passing out of “last Alarm” cards for firefighters outside of memorial service. Have some “Last Alarm” cards available at the reception also.)

“Dismissal instructions”: to be given orally and in writing at the termination of formal services.

• Cemetery Directions
• Open House at Fire Station
• Reception location and directions

Seating arrangements for Church/Parish

Family will sit on side of lecturer and Fire Department members will sit on opposite side.

“Last Alarm” Ceremony

Chaplain or Department member recites:

Throughout most of history, the life of a firefighter has been closely associated with the ringing of a bell.  As he/she began his hours of duty, it was the bell that started it off.  Through the day and night, each alarm was sounded by a bell, which called him/her to fight fire and to place his/her life in jeopardy for the good of his/her fellow man.  And when the fire was out and the alarm had come to an end, the bell rang three times to signal the end.

And now our Brother/Sister (name) ____________________________ has completed his/her task, his/her duties well done, and the bell rings three times, followed by a pause, three times, followed by a pause, and three time in memory of, and in tribute to his/her life and service.

Inside Service: Firefighters are to remain seated

Outside Service: Officer in charge calls firefighters to attention.  Honor/Color Guard and Firefighters called to present arms.

Bell is struck three times or the last box number (box 761, box 15, box 251 etc.)

Honor/Color Guard and Firefighters called to order arms.

Firefighters seated.

Cemetery/Graveside Division

The Cemetery Division is established to manage all arrangements for a cemetery/graveside service in response to a line-of-duty death.

The Cemetery Officer shall report directly to the Planning Group Officer.

The graveside service normally consists of a short religious service and several Fire Department protocols.

Remember, the arrival at the cemetery is a very difficult time for family members. A long wait before the service begins can cause a great deal of anxiety. If an extremely long motorcade or delays are anticipated, it may be advisable to arrange for a family waiting room. It is imperative to have a parking plan at the cemetery. Cemeteries usually have traffic plans and know exactly how many vehicles can be accommodated check with superintendent of cemetery.

Critical information for this Division:

What type of service: (Catholic, Jewish, Baptist)

Open or closed service to the public

Location:

In State:

Name of cemetery: ______________________________

Town of Cemetery: ______________________________

Telephone #: ___________________________________

Out of State:

Name of Cemetery: ______________________________

Town/State: ____________________________________

Telephone #: ______________________________

Time of anticipated arrival____________________ Hours

Number of anticipated guests:

Family: ______________

VIP’s: _______________

Fire Department Personnel: _______________

Visiting Firefighters: ______________

Fire Department Honor/Color Guards: ________________

Number of fire apparatus, buses, and POV vehicles: ____________________

This Division is responsible for:

Liaison with cemetery

Liaison with clergy

Setting FD formation

Arrange for seating for at least family and VIPs

Providing restrooms if deemed necessary

Distributing maps to reception location

Shade if necessary

Arrange for Medical/EMS Stand-By

Provide Water/ Heat depending on weather conditions

Coordinate flag presentation to family.  The pallbearer/military team will coordinate this with Honor Guard Officer and FLO and who will make presentation to family.

The Chief of the Department or designee, who will present the American Flag and state;

” This flag is presented to you on behalf of ___________________ department in our appreciation for the honorable and faithful service, and ultimate sacrifice of (name) _________________________.”

Present badge, nametag, and department patch cased to the family.

Provide a parking plan

Provide a sound system

Coordinate a possible fly over of aircraft (if necessary)

Provide electrical power (portable generators/extension cords)

Provide a public address system

Provide and coordinate a bugler ‑ Playing taps (one close and one afar)

Coordinate bagpiper or Gaelic Brigade

Coordinate gun salute (if necessary)

Relocation of flowers

Funeral Procession Marching to Grave Site

Vehicle Procession to Grave Site

Program For Graveside Services

• Assembly:
  • Family
  • Friends
  • VIPs
  • Fire Department Personnel
  • Fire Department Honor Guard
  • Visiting Firefighters
  • Visiting Honor Guards

Officers and Firefighters stand at attention and Present Arms (as casket is being placed on grave)

Order Arms

Opening prayer

Scripture reading

Bagpiper/ Gaelic Brigade “Amazing Grace”

Committal reading, closing prayer (firemen’s prayer if the prayer was not stated at church service)

Taps: (present arms)

Two Buglers, (one close and one afar)

Flag folding: Honor Guard

Flag presentations by Chief or designee (presenter, present arms, then slowly order arms.)

Gun salute

Fly by (if possible)

Attention

Dismissal

Provide directions and maps to location of reception.

Reception Division

The Reception Leader shall be responsible directly to the Planning Group Officer.

It is the responsibility of this Division to organize and provide food and refreshments at a reception at the conclusion of the burial service. This will probably take place at a location away from the cemetery.  Food and Beverage services maybe needed between morning and afternoon funeral services or following a funeral service at one or more location.

Consider help from Fire Department Ladies Auxiliary or Auxiliary of mutual aid companies, or a professional caterer.  Depending on the cause, and number of personnel involved in a line-of-duty death or serious injury, the number of out-of-town guest could range from a few hundred to several thousand.

The responsibilities of this Division include:

Location selection: (Ensure the site has parking and a venue large enough to accommodate the anticipated group.)

Is this event to be catered: Yes:________ NO:_________

Location: __________________________

Address: __________________________

Number of anticipated attendees: _____________________

Anticipated starting time: ____________________________

Anticipated closing time: ____________________________

Menu and refreshments

Provide maps to be handed out at the cemetery/graveside

If outside:

• Tents for shade and weather
• Bathrooms
• Tables and chairs

Any introductions and/or program:

• PA/Bull horn
• Stage

Relocation of flowers

After Care

It is the responsibility of the Fire Department to assist the surviving family(s) and department members during their recovery from the devastating event of a line-of-duty death or serious injury.  There will be many details, paper work, and steps that the department can assist the family with. This assistance may extend over a length of time.

The Family Liaison Officer is charged with providing the necessary assistance. This officer may need to select individuals with special expertise to assist in this function.

After care may require a generous time commitment, but as details are handled the workload will diminish.

The surviving family(s) should always be considered one of our own and to reduce the risk of the family members suffering fro Post Traumatic Stress Disorder. This is what we would like the Department to do for our families if we were the fallen member.

After care responsibilities include, but are not limited to:

Assisting the family(s) with the completion of all forms for benefits: (see appendix C)

Assist with:

State of New Hampshire Worker’s Compensation

Public Safety Officer Benefit Program (complete forms for serious injuries also)

Reference:

State:

Worker’s Compensation Division

New Hampshire Department of Labor

95 Pleasant Street

Concord, New Hampshire 03031

(603) 271-3176

Federal:

Public Safety Officers’ Benefit Program (see appendix C)

Bureau of Justice Assistance

Washington D.C. 20531

(202) 307-0635 or Toll Free (888) 744-6513 (8:30 – 5:00 Monday – Friday EST)

Fax # (202) 616-0314

Insurance:

• Health
• Medical
• Supplemental Insurance: Aflac, Combined, etc.

Non-Profit Organization Benefits:

The Hundred Club of New Hampshire (see appendix C)

P.O. Box 23

Manchester, NH 03105-0023

Deferred Compensation

Assisting with taxes

Review of all bills before payment by survivors for legality, honesty, and accuracy, this should include last illness, previous debts, and funeral expenses.  Some bills may be covered by insurance, or otherwise not legally due.

Change of titles and bank accounts

Grief counseling

National Fallen Firefighters Foundation

16825 South Seton Avenue

Post Office Drawer 498

Emmitsburg, MD 21727

Phone: (301) 447-1365

Fax: (301) 447-1645

www.firehero.org

Granite State Critical Stress Debriefing (1-800-266-8545)

At some point the deceased’s locker will need to be cleaned out and the contents returned to the family. It is the FLO’s responsibility to do this. It is advisable that the contents are screened for inappropriate material prior to sending to the family.

Employee Assistance Program (New Hampshire Municipal Association)

Phone: 1-800-647-9151

Any other needs:

        Phone call to say hi and to check on family status

        Child Care

        Mowing lawns

        Painting- interior/exterior

        Children(s) birthdays

        Holidays

        Anniversary of the Death or Incident

Invitations to Fire Department functions: This is important the family should never feel that they are not still included in our Fire Department family.

In the event that a seriously injured firefighter, dispatcher, or civilian employee is transported to an out-of-state medical facility, the fire department is responsible to establish an out-of-state support group for the family, until such time that a fire department support group can arrive.

Contact and ask for assistance from:

New Hampshire State Fire Marshal Office

Local Town/City Fire Department

Local Union Office/Officers

Local Fire Department Association/ Officers Association

Hospital Social Services Department

 

Investigation

Line-of-Duty Death or Serious Injury Investigation

In the event of a line-of-duty death or serious injury to one or your firefighter(s), EMS provider(s), dispatcher(s), or civilian employee(s), the department must take immediate steps to ensure that the incident is accurately documented and investigated.  This action is conducted to protect the interests of the deceased or seriously injured, the surviving family (PSOB program), and the Department.  New Hampshire State Fire Marshal Office must be notified of the death(s) or serious injury(s).  It is also a mandate of NH State Law (Pursuant to RSA 153:18)

As soon as possible after a line-of-duty death(s) or serious injury(s) occurred, the Fire Chief should assign an Investigation Team to conduct an investigation of circumstances of the event.  The objective of this team shall be to thoroughly analyze and document the events leading to the death or serious injury.

A secondary objective shall be to obtain, document and secure evidence, which may be a necessary factor in any regulatory action or litigation resulting from incident.

An officer designated by the Fire Chief shall direct the investigation of incidents involving the death or serious injury to fire department members.  The investigation team to shall report through the designated team leader, who shall be responsible for the management of investigative process

To accomplish this, there will be an Incident Investigation Team pre‑designated for use in these types of emergencies. The team shall be made up of (but not limited to.)

1. Assistant/Deputy Chief (appointed by the Chief),

2. Officer-in-Charge of Fire Investigation

3. Officer-in-Charge of Fire Training

4. Officer-in-Charge of EMS Training

5. Member from the Office of Chief Medical Examiner

6. Fire Departments Safety Officer

7. Local/State Law Enforcement Agency

8. New Hampshire State Fire Marshal Office (NHSFMO)

The Officer in charge should call the activation of the team.  The team should then meet at the scene of the incident as soon as possible.

The initial collection of facts, preservation of evidence, and the appropriate agency notifications shall be the responsibility of the Incident Commander until the time the team can take over.

The following is a list of items that should be addressed: (see Fire Investigation Checklist appendix B)

Immediate Action: (but not limited to)

SECURE THE SCENE. No unnecessary disturbing of the scene should take place.

• Remove all non‑essential personnel.
• Designate one point of entrance and exiting
• Log all personnel entering and exiting the scene

IMPOUND ALL SAFETY EQUIPMENT that was used by your firefighter(s):

• SCBA
• Turnouts
• Helmet
• Gloves
• On/off duty clothing member was wearing
• Tools/Specialty equipment

These items may need to be sent for testing.

Have a video and still picture record made of the site.

Secondary Action (but not limited to:)

Coordinate with the NHSFMO/NHOCME the required autopsy that meets Public Safety Officers Benefit (PSOB) Program requirements.

Obtain audiotapes of the incident.

Request written transcripts with times of radio transmissions.

Impound all written forms used in the incident.

Incident Work Sheets:

              Personnel Accountability Forms

              NFPA Fire Investigation Form (available from NHSFMO)

Ensure all necessary agency notifications have been made: (contact NHSFMO)

New Hampshire State Fire Marshal (see appendix NHSFMO Line-of-Duty Death Notification)

              OSHA

              U.S. Fire Administration (301-447-1272) 8:30 – 5:00 EST   (301-447-1000) after work hours

              NIOSH

              Bureau of Alcohol, Tobacco, and Firearms (ATF)

NHSP/ Local Law enforcement agency (if there are suspicious circumstances)

              Federal Emergency Management Association (FEMA)

              PSOB Program Fax # (202) 616-0314

Obtain written statements from all directly involved individuals.  It is preferred that these statements be completed prior to the release of members at the end of fire or EMS incident.  If this is impractical, the statements should be provided within twenty‑four hours.  These statements are confidential and are not to be reviewed by any individual, including Supervisors.  These documents are to be sealed and turned over to the Incident Investigation Team.

Review all chronological reports

Review all written statements.

Setup interview teams for all companies on the scene.

              Interview all individuals on scene

              Reconstruct the scene from statements

              Have diagrams and designs of the fire scene for interviews

              Review the autopsy report in the event of death (one should be required)

              Write a final report

Other governmental agencies, which may be involved in investigation:

United States Fire Administration

National Institute for Occupational Safety and Health

New Hampshire Department of Labor

Occupational Safety and Health Administration

Law enforcement agencies

The participation of these agencies shall be at their own discretion, depending on the circumstances of the particular incident.  These agencies may or may not produce their own reports of the incident with the recommendations for corrective actions.  These reports do not supersede the Investigation Team report.

The investigation team shall utilize the resources of individuals and agencies outside the fire department to assist in investigation and/or provide technical consultation when necessary.  These resources include but are not limited to:

National Fire Protection Association

International Association of Fire Chiefs

International Association of Fire Fighters

Consultants

Testing laboratories

If a firefighter, EMS provider, dispatcher, or civilian employee is killed as a result of a fire/explosion; the Fire Department and New Hampshire State Fire Marshal Office Investigation Team shall conduct the FIRE INVESTIGATION.  The cause and origin determination shall rest with this team and any additional investigation resources that may be requested, such as the ATF, Local or State Police, or Sheriff Department. Once this investigation is complete, the Arson Investigation Team Leader will then turn the scene over to the Death Investigation Group.

Injury/Death Investigation Checklist

Incident # _________________________

                                                                                                                                    (Military Time)

• Officer-in Charge per established Incident Command System                     Time: ____________

By whom: _________

• Secured the scene/area.                                                                                Time: ____________

By whom: _________

• Removed all non-essential personnel.
• Secure the scene with marking tape or rope.                                              Time: ____________

1 entry and exit at the same point

1 Firefighter to stay at entry/exit point to monitor activity          Name:____________

                        Log names of person(s) entering/exiting

• Perform only overhaul that is absolutely necessary.                              Time: ____________
• Notify local Law Enforcement for assistance with scene security.                Time: ____________

Officer(s) Name: _______________

• Contact Fire Investigation Officer/Team.                                                        Time: ____________
• Contact NH State Fire Marshal’s Office.    (603) 271-3294                     Time: ___________

(Contact NH State Police Dispatch 24 hours per day)                    

            1-800-852-3411                                                                    Name: __________

Safety Equipment Impound Check Sheet

If a single or multiple, seriously injured or deceased firefighter(s) are transported to medical facilities for treatment, and you cannot secure the firefighter(s) personal protective equipment (PPE), you need to call the hospital, local fire department, or State Fire Marshal to assist with impounding and securing all PPE.

When impounding safety equipment, place equipment into CLEAR, heavy-duty plastic bag(s) and secure the plastic bag with an evidence tag from local Law Enforcement.

• Impound ALL Safety Equipment that was used by your firefighter(s)
• SCBA – to include Mask, Straps, Regulator, Harness, Bottle, and Pack.

Location Secured: ______________________________________

                        Timed Secured: ________________________________________

                        Date secured: __________________________________________

 

                        By Whom: _____________________________________________

• Turnout/Bunker Coat – to include liner(s) and tools attached

Location Secured: ______________________________________

Time Secured: _________________________________________

Date Secured: _________________________________________

By Whom: _____________________________________________

Safety Equipment Impound Check Sheet

• Turnout/Bunker Pants – to include liner(s), boots leather/rubber, suspenders.

Location Secured: ______________________________________

                        Time Secured: _________________________________________

                        Date Secured: _________________________________________

                        By Whom: ____________________________________________

• Helmet – to include liner(s), strap, and shield (Borks).

Location Secured: ______________________________________

Time Secured: _________________________________________

Date Secured: _________________________________________

By Whom: _____________________________________________

• Gloves – attempt to secure both gloves.

Location Secured: ______________________________________

Time Secured: _________________________________________

Date Secured: _________________________________________

By Whom: _____________________________________________

Safety Equipment Impound Check Sheet

• Specialized Equipment – to include hand, electrical, and power tools

Location Secured: ______________________________________

Time Secured: _________________________________________

Date Secured: _________________________________________

By Whom: _____________________________________________

Please fill out the Chain-of-Custody portion of this checklist.

Fire Official                             Name: __________________________

                                                Department: _____________________

                                                Date/Time: _______________________

Law Enforcement Officer      Name: __________________________

                                                Department: _____________________

                                                Date/Time: _______________________

NH State Fire Marshal           Name: __________________________

                                                Date/Time: ______________________

References

References

Justice, United States Bureau of, Taking Care of Our Own: A Resource Guide, 1^st Ed., 1998

International Association of Fire Fighter’s, Fire Fighter Line-of-Duty Death; Death and Injury Investigation, Appendix D-3, 1997

International Association of Fire Chiefs, Guide for Investigation of a Line-of-Duty Death, 1^st Ed.

Professional Fire Fighter’s of New Hampshire, Line of Duty Death Protocol

Boston Firefighter’s Local 718 Special Operations Unit, Line-of-Duty Death Flow Chart, 2000

Derry Fire Department, Derry, NH, Standard Operating Guideline; Section- Administration, Department Funeral Protocol, 2001

Derry Fire Department, Derry, NH Standard Operating Guideline; Section- General Operations, Line-of-Duty Death or Injury, 2000

Bedford Fire Department, Bedford, NH, Standard Operating Procedure; A-19-97, Fire Department Funeral, 1997

Peters, William C., Final Farewell to A Fallen Firefighter: A Basic Fire Department Funeral Protocol, Fire Engineering, Penwell Publication, 1993

Long Beach Fire Department, Long Beach California, Taking Care of Our Own, Line-of-Duty Death Contingency Plan

Montrose Fire Protection District, Montrose CO, Funeral Procedures

Swanson, Marie L., Microsoft Office 97 Millennium Edition, Professional Ed., International Publishing Company, 2000

Merriam-Webster, Dictionary The, G. & C. Merriam Co., Simon & Schuster, 1974

Dorman & Dawe, The Brief English Handbook, 2^nd Ed., Little, Brown and Company, 1987

 

 

Personal Interviews

Munroe, Henry Dr. Fire Chief (retired), Pembroke, NH, April 2001

Degnan, William, New Hampshire Deputy State Fire Marshal, Bedford, NH, May, 2001

Chalk, Charles, Fire Marshal, President of New Hampshire Fire Chaplains Association, Hudson, NH May, 2001

Young, Sandy, Fire Chief, Pittsburg, NH, Pittsburg, NH May 2001

Wiggin, Scott, Fire Chief, Bedford, NH, Bedford, NH May 2001

Ouellette, Mark, President, Professional Firefighter’s of New Hampshire, Telephone Interview June, 2001

Brassard, Jean, President, Manchester Firefighter’s Local 856, Manchester, NH April 2001

Bouchard, Mike, Vice President, Manchester Firefighter’s Local 856, Manchester, NH May, 2001

Peabody, Craig, Funeral Director, Peabody Funeral Home, Derry, NH April, 2001

Peabody, Eric, Funeral Director, Peabody Funeral Home, Derry, NH May, 2001

Duval, Jeff, 1^st District Vice President Professional Firefighter’s of New Hampshire, Telephone Interview April, 2001

Lietch, David, Assistant Chief, Yakima County Fire District #12, Yakima, Washington Telephone Interview, May 2001

Gagnon, Michael, Lieutenant Derry Fire Department, Safety Officer, Derry, NH         May 2001

Ellis, Mary, National Fallen Firefighters’ Foundation, Concord, NH        May 2001

Hebert, Walter, Captain Manchester Fire Department (Ret.), Funeral Director Lambert’s Funeral Home Manchester, NH      July 2003

 

Websites

[email protected]

www.ojp.usdoj.gov/BJA/

www.iafc.org/publications.cfm

www.cdc.gov/niosh/implweb.html

www.usfa.fema.gov

www.firehouse.com

www.usfa.fema.gov/ffmen

www.nvfc.org/funeral.htm

www.iaff.org

 

Appendix A

Office of the Chief Medical Examiner

CHAPTER 611. MEDICAL EXAMINERS

Section

611:1.          Medical Examiners.

611:2.          Appointments.

611:3.          Oath; Duty to Investigate in Medicolegal Case.

611:4.          Mandatory Reporting of Medicolegal Deaths.

611:5.          Charge of Body.

611:5-a.       Death of Person Under Care of Department of Health and Human Services.

611 6.          Survey of Location.

611 7.          Autopsy; Ordering.

611 7-a.       Cost.

611 8.          Postmortem Examination; Preserving Evidence.

611 9.          Dental Examinations.

611 10.        Report to County Attorney.

611 11.        Report to Bureau of Maternal and Child Health.

611 12.        Death Record.

611 13.        Duty of State Pathologist.

611 14.        Delivery of Body.

611 15.        Unclaimed Body.

611 16.        Property of Deceased.

611 17.        Medical Examiner Accounts.

611 18.        Fee Schedule.

611 19.            Forms.

Missing Persons.

611:20.                   Dental Records.

611:21.                  Identification by Scoring Probabilities.

611:22.                  Destruction of Records.

§ 611:1. Medical Examiners.

All medical examiners appointed under this chapter are under the authority of the chief medical examiner and subject to applicable provisions of RSA 611-A, in addition to the provisions of this chapter.

History

Source.1995, 278:1, eff. Jan. 1, 1996.

§ 611:2.Appointments.

I.          The chief medical examiner shall appoint licensed physicians to be deputy medical examiners. A deputy medical examiner shall serve the state without geographical restriction. Deputy medical examiners shall meet training and certification requirements established by rules adopted by the chief medical examiner under RSA 541-A. Deputy medical examiners shall possess all the powers granted to medical examiners under this chapter and shall be sworn in the same manner. Deputy medical examiners shall serve at the pleasure of the chief medical examiner.

II.         The chief medical examiner may appoint assistant deputy medical examiners if no medical examiner or deputy medical examiner is able to perform the duties of medical examiner under this chapter. Assistant deputy medical examiners shall serve without geographic restriction. An assistant deputy medical examiner shall be a person learned in the science of medicine and shall serve under the direction and supervision of the chief medical examiner. An assistant deputy medical examiner shall possess all the powers granted to medical examiners under this chapter and be sworn in the same manner. Assistant deputy medical examiners shall serve at the pleasure of the chief medical examiner.

III.       If no medical examiner, deputy medical examiner, or assistant deputy medical examiner is available to perform the duties of the medical examiner under this chapter, the chief medical examiner, deputy chief medical examiner, or designee may deputize a temporary assistant deputy medical examiner to perform the duties of medical examiner until a medical examiner, deputy medical examiner, or assistant deputy medical examiner is available to assume those duties.

 

History

Source. 1995, 278:1, eff. Jan. 1, 1996.

§ 611:3. Oath; Duty to Investigate in Medicolegal Case.

1. Each medical examiner shall, before entering upon the duties of the office, take an oath of office.
2. A medical examiner shall make investigations in medicolegal cases. A medicolegal case exists when death is pronounced or remains are found indicating that a human has died and that death is known or suspected to have resulted from:

(a) Any death known or suspected to have occurred during or as a result of any criminal act regardless of the time interval between incident and death and regardless of whether criminal violence appears to have been the immediate cause of death or a contributory factor thereto.

(b) Any death by suicide regardless of the time interval between the incident and death.

(c) Any death due to accidental or unintentional injury regardless of the time interval between the incident and death and regardless of whether such injury appears to have been the immediate cause of death or a contributory factor thereto.

(d) Deaths associated with fire or explosion.

(e) Deaths associated with firearms or other mortal weapons.

(f) Any death which occurs in or associated with any public or private conveyance including but not limited to any motor vehicle, recreational vehicle, bicycle, aircraft, watercraft, motorcycle, bus, train, or the like.

(g) Abortion or the complications thereof if the abortion was known or suspected to have been illegally obtained or performed by an unlicensed practitioner.

(h) Poison, illicit drug use, or an overdose of any drug or medication.

(i) Disease, injury, or exposure to a toxic agent resulting from or occurring during the course of employment.

(j) Disease or agent which constitutes a public health hazard or environmental hazard.

(k) Sudden unexpected death when in apparent good health of a person under the age of 60 years.

(/) Death unattended by a practicing physician

(m) Death occurring in legal custody including any death, which occurs in any prison or penal institution.

(n) Death associated with diagnostic or therapeutic procedures including intraoperative and perioperative deaths.

(o) Death in which a body is to be cremated in the state of New Hampshire or buried at sea regardless of the jurisdiction in which the death occurred.

(p) Death occurring less than 24 hours after admission to a health care facility or hospital except when the decedent was known to have been terminally ill from natural disease and the death is imminent and expected.

(q) Death of a child under the age of 18 years unless the child is known to be terminally ill from natural disease or congenital anomaly and the death is expected.

(r) The death of any child from any cause when such death occurs at a day care facility, or when the child is in foster care, or when the child is in the custody of or being investigated by the department of health and human services.

(s) Fetal deaths, which result from intrauterine trauma when the fetus has attained 20 weeks gestation or 350 grams weight.

(t) Death known to have been improperly certified, including but not limited to any remains brought into the state of New Hampshire without proper certification.

(u) Death of any unidentified person regardless of cause and manner.

(v) Discovery of buried remains, which are known or thought to be human, and which are uncovered other than by an exhumation order.

(w) The discovery of decomposed remains, including partially or completely skeletonized remains.

(x) Suspicious or unusual circumstances surrounding a presumed natural death.

(y) Death of a prominent or controversial person.

History

Source. 1995, 278:1, eff. Jan. 1, 1996; 310:181, eff. Nov. 1, 1995

§ 611:4. Mandatory Reporting of Medicolegal Deaths.

It shall be the duty of anyone who finds the body of any person whose death is suspected to have been caused or to have occurred in any manner described in RSA 611:3 or who finds remains which are thought to be human to immediately notify the medical examiner and the county attorney for the county where the body or remains are found.

History

Source. 1995, 278:1, eff. Jan. 1, 1996.

§ 611:5. Charge of Body.

I. Whenever the medical examiner has notice that there has been found or is lying within the medical examiner’s jurisdiction the body of a person whose death is supposed to have been caused in a manner described in RSA 611:3, the medical examiner shall take charge of the body and may go to the place where such body lies, may transport the remains, or give permission for moving the body to an appropriate place for viewing.

II. The provisions of paragraph I notwithstanding, whenever there is the body of a person whose death is supposed to have been caused in a manner described in RSA 611:3, and the medical examiner is unavailable, the chief medical examiner shall be promptly notified and shall assume jurisdiction.

History

Source. 1995, 278:1, eff. Jan. 1, 1996.

§ 611:5-a. Death of Person Under Care of Department of Health and Human Services.

At the request of the commissioner of the department of health and human services pursuant to RSA 126-A: 5, V, the medical examiner shall take charge of the body of any individual who dies while admitted to, a resident of, or receiving care from New Hampshire hospital, Glencliff home for the elderly, or any other residential facility operated by the department or a contract service provider, for the purpose of viewing and autopsy.

History

Source. 1995, 310:200, eff. Jan. 1, 1996.

§ 611:6. Survey of Location.

I. Before a body is removed or disturbed, the medical examiner shall make or cause to be made a careful survey of it and of its surroundings, and reduce or cause to be reduced to writing an accurate and detailed description of the location, position and condition of the body and make careful minutes of all facts concerning it and its surroundings which will aid in determining the cause and circumstances of death.

II. A body shall not be altered or disturbed, personal effects shall not be removed or altered, and physical or biological evidence, including samples of blood and other body fluids for analysis, shall not be obtained or collected from the body, without the permission of the medical examiner.

History

Source. 1995, 278:1, eff. Jan. 1, 1996

§ 611:7. Autopsy; Ordering.

The county attorney, the attorney general, or the chief medical examiner or designee, if they deem an autopsy necessary, shall direct that one be made.

History

Source. 1995, 278:1, eff. Jan. 1, 1996

§ 611:7-a. Cost.

Any autopsy made at the request of the commissioner of the department of Health and Human Services shall be conducted in the presence of the medical examiner or designee, and the expense thereof shall be borne by the department of Health and Human Services.

History

Source. 1995, 310:38, eff. Jan. 1, 1996.

§ 611:8. Postmortem Examination; Preserving Evidence.

The chief medical examiner, deputy chief medical examiner, chief forensic investigator, deputy medical examiner, or assistant deputy medical examiner performing the postmortem examination shall take and preserve, under proper seal, such portions of the body and its contents, together with such other articles, which may require subsequent examination in the investigation of the case.

History

Source. 1995, 278:1, eff. Jan. 1, 1996.

§ 611:9. Dental Examinations.

In deaths investigated by a medical examiner, when the identity of a dead body cannot be established by visual means, fingerprints, or other identifying data, the medical examiner shall have a qualified dentist, as determined by the medical examiner; carry out a dental examination of the dead body. If the medical examiner with the aid of the dental examination and other sources of identification is still not able to establish the identity of the dead body, the medical examiner shall prepare and forward the dental examination records to the division of state police on a form supplied by the division for that purpose.

History

Source. 1995, 278:1, eff. Jan. 1, 1996.

§ 611:10. Report to County Attorney.

If, upon a view, with personal inquiry or autopsy, the chief medical examiner or medical examiner is of the opinion that the death of the person was caused or occurred in any manner described in RSA 611:3, the chief medical examiner or medical examiner shall file a record of the case with the county attorney or the attorney general, in accordance with rules adopted by the chief medical examiner under RSA 541-A.

History

Source. 1995, 278:1, eff. Jan. 1, 1996.

§ 611:11. Report to Bureau of Maternal and Child Health.

In any case in which the deceased whose death is being investigated is a child whose death is determined to have been the result of sudden infant death syndrome, the chief medical examiner or medical examiner shall file a record of the case with the bureau of maternal and child health, department of health and human services. The bureau shall not release this report to any person without the written permission of the chief medical examiner or designee. The bureau may inform the parents of the child of the disposition of the case in a letter, but shall not include any portion of the autopsy report.

History

Source. 1995, 278:1, eff. Jan. 1, 1996; 310:181, eff. Nov. 1, 1995.

§ 611:12. Death Record.

The medical examiner shall file a death record with the city or town clerk, as required by the laws of the state. The death record shall contain all the facts necessary to complete the record as far as possible, as well as a personal description of the deceased for identification.

History

Source. 1995, 278:1, eff. Jan. 1, 1996. 1997, 325:21, eff. Aug. 22, 1997.

CROSS REFERENCES

Filing of certified copy of death record with probate court as prerequisite to appointment of administrator, see RSA 553:1-a.

§ 611:13. Duty of State Pathologist.

Whenever the chief medical examiner or designee requires expert investigation, either chemical or pathological, of any substance or article preserved from an autopsy or for use in any criminal case pending within their respective jurisdictions, such investigation may be made at the state laboratory of the department of health and human services, without charge or expense to the state or county, and the expert making such investigation shall submit a report of the results of the work to the chief medical examiner or designee requesting it.

History

Source. 1995, 278:1, eff. Jan. 1, 1996; 310:181, eff. Nov. 1, 1995.

§ 611:14. Delivery of Body.

The medical examiner, upon the completion of the examination, shall deliver the dead body, upon their claim therefor, to one of the following persons:

1. The husband or wife, as the case may be.
2. The next of kin.
3. Any friend of the deceased.

History

Source. 1995, 278:1, eff. Jan. 1, 1996.

§ 611:15. Unclaimed Body.

If a dead body is unidentified or unclaimed for a period of not less than 48 hours following the view thereof, the medical examiner shall deliver the body to the overseer of public welfare in the town or, in the case of an unincorporated place, to a county commissioner, who shall decently bury or cremate the body, or, with the consent of the commissioners or the overseer, it may be sent to the medical department of a medical school or university, to be used for the advancement of the science of anatomy and surgery, as provided for by law.

History

Source. 1995, 278:1, eff. Jan. 1, 1996.

§ 611:16. Property of Deceased.

In all cases arising under the provisions of this chapter, the medical examiner shall take charge of any money and other personal property of the deceased found upon or near the body and may instruct the investigating law enforcement officers to take custody of such property. Money and other personal property shall be released with the body to the legal next of kin unless held as evidence.

History

Source. 1995, 278:1, eff. Jan. 1, 1996.

§ 611:17. Medical Examiner Accounts.

Medical examiners shall submit all claims for fees and expenses to the office of the chief medical examiner, which shall authorize such claims and submit them for payment as follows:

I. For autopsies and expenses not requested or approved by the county attorney or the attorney general, such claims shall be submitted to the state treasurer, chargeable to the account of the chief medical examiner’s office.

II. For autopsies and expenses authorized by the county attorney, such claims shall be approved by the county attorney and submitted for payment to the county treasurer.

History

Source. 1995, 278:1, eff. Jan. 1, 1996. 1996, 124:5, eff. July 15, 1996.

§ 611:18. Fee Schedule.

The chief medical examiner shall adopt rules, pursuant to RSA 541-A, establishing a fee schedule for fees and expenses, which may be claimed by medical examiners, and such fee schedule shall be subject to ratification by the county delegation.

History

Source. 1995, 278:1, eff. Jan. 1, 1996.

§ 611:19. Forms.

The chief medical examiner shall adopt rules, pursuant to RSA 541-A, prescribing the form of record books, blank returns, and other papers necessary for medical examiners to carry out the provisions of this chapter, and the same shall be printed at the expense of the state and distributed to medical examiners.

History

Source. 1995, 278:1, eff. Jan. 1, 1996.

MISSING PERSONS

§ 611:20. Dental Records.

If a person reported missing has not been found within 30 days, the county sheriff, chief of police of a city or town, medical examiner, or other law enforcement authority initiating or conducting the investigation for the missing person shall request the family or next of kin of the missing person to give them written consent to contact and request from the dentist of the missing person the person’s dental records. The dental records of the missing person shall be forwarded to the division of state police on a form supplied by the division for that purpose.

History

Source. 1995, 278:1, eff. Jan. 1, 1996.

§ 611:21. Identification by Scoring Probabilities.

The division of state police shall act as a repository or computer center, or both, for the dental examination records and dental records filed with it under this chapter. The division shall compare the dental examination records filed pursuant to RSA 611:9 with the dental records filed pursuant to RSA 611:20 and shall determine which scoring probabilities are the highest for purposes of identification, and shall submit the information to the county official who prepared and forwarded the dental examination records. The division files shall be made available to any law enforcement agency attempting to locate a missing person.

History

Source. 1995, 278:1, eff. Jan. 1, 1996.

§ 611:22. Destruction of Records.

If a person reported missing has been found, the county sheriff, chief of police of a city or town, medical examiner, or other law enforcement authority shall report the fact to the division of state police. After receiving the report, the division shall erase or destroy the dental records with respect to the person, which are maintained pursuant to this subdivision.

History

Source. 1995, 278:1, eff. Jan. 1, 1996.

Appendix B

Notifications and Check List

Firefighter Line-of-Duty Death

Notification Procedure

In the event of a Line-of-Duty Death to a New Hampshire Firefighter, permanent or volunteer, contact the New Hampshire State Fire Marshal

1-800-852-3411

(New Hampshire State Police, 24 hours per day)

NHSP will contact NH State Fire Marshal Office.

“Any fire, building collapse, or release of carbon monoxide other than from a motor vehicle occurring where death results shall be reported immediately to the office of the State Fire Marshal by the Fire Chief, and the Office of the State Fire Marshal shall investigate the fire within 48 hours after receiving said report.”

The State Fire Marshal’s Office will:

Assigned an investigative team to respond immediately, if the death is related to a fire incident, live fire training, building collapse, or release of carbon monoxide other than from a more vehicle.  Pursuant to RSA 153:18

Notify the Granite State Critical Incident Stress Debriefing Team;

Notify the New Hampshire Fire Chaplains Association;

Notify the U.S. Fire Administration and the National Fire Academy

Assist the Fire Chief as needed

Initiate statewide notification of fire departments and fire service agencies when funeral arrangements are complete.

Notify the New Hampshire “One Hundred Club” (provides benefits for families of fallen firefighters and police officers)

Any further Information, contact the NH State Fire Marshal Office at 603-271-3294

Injury/Death Investigation Checklist

Department: ______________________                        Incident # ________________________

                                                                                                                                    (Military Time)

• Officer-in-Charge per established Incident Command System                     Time: ____________

By whom: _________

• Secured the scene/area.                                                                                Time: ____________

By whom: _________

• Removed all non-essential personnel.
• Secure the scene with marking tape or rope.                                              Time: ____________

1 entry and exit at the same point

1 Firefighter to stay at entry/exit point to monitor activity          Name:____________

                        Log names of person(s) entering/exiting

• Perform only overhaul that is absolutely necessary.                              Time: ____________
• Notify local Law Enforcement for assistance with scene security.                Time: ____________

Officer(s) Name: _______________

• Contact Fire Investigation Officer/Team.                                                        Time: ____________
• Contact NH State Fire Marshal’s Office.    (603) 271-3294                     Time: ___________

(Contact NH State Police Dispatch 24 hours per day)                    

            1-800-852-3411                                                                    Name: __________

Safety Equipment Impound Check Sheet

If a single or multiple, seriously injured or deceased firefighter(s) are transported to medical facilities for treatment, and you cannot secure the firefighter(s) personal protective equipment (PPE), you need to call the hospital, local fire department, or State Fire Marshal to assist with impounding and securing all PPE.

When impounding Safety equipment, place equipment into CLEAR, heavy-duty plastic bag(s) and secure the plastic bag with an evidence tag from local Law Enforcement.

• Impound ALL Safety Equipment that was used by your firefighter(s)
• SCBA – to include Mask, Straps, Regulator, Harness, Bottle, and Pack.

Location Secured: ______________________________________

                        Timed Secured: ________________________________________

                        Date Secured: _________________________________________

By Whom: ____________________________________________

• Turnout/Bunker Coat – to include liner(s) and tools attached

Location Secured: ______________________________________

Time Secured: _________________________________________

Date Secured: _________________________________________

By Whom: _____________________________________________

Safety Equipment Impound Check Sheet

• Turnout/Bunker Pants – to include liner(s), boots leather/rubber, suspenders.

Location Secured: ______________________________________

                        Time Secured: _________________________________________

                        Date Secured: _________________________________________

                        By Whom: ____________________________________________

• Helmet – to include liner(s), strap, and shield (Borks).

Location Secured: ______________________________________

Time Secured: _________________________________________

Date Secured: _________________________________________

By Whom: _____________________________________________

• Gloves – attempt to secure both gloves.

Location Secured: ______________________________________

Time Secured: _________________________________________

Date Secured: _________________________________________

By Whom: _____________________________________________

Safety Equipment Impound Check Sheet

• Specialized Equipment – to include hand, electrical, and power tools

Location Secured: ______________________________________

Time Secured: _________________________________________

Date Secured: _________________________________________

By Whom: _____________________________________________

Please fill out the Chain-of-Custody portion of this checklist.

Fire Official                             Name: __________________________

                                                Department: _____________________

                                                Date/Time: _______________________

Law Enforcement Officer      Name: __________________________

                                                Department: _____________________

                                                Date/Time: _______________________

NH State Fire Marshal           Name: __________________________

                                                Date/Time: ______________________

 Employee Emergency Contact Information

Experience has shown repeatedly that when a. line‑of‑duty death or serious injury occurs up‑to‑date employee information is critical. Officials responsible for notification must have access to only the current and correct information. The information that you provide will be used ONLY ‘in the event of your serious injury or death in the line of duty. Please take the time to fill it out fully and accurately because the data will help the department take care of your family and friends.

                                                 Personal Information

Last Name                                                        First Name                                Middle Name

Home Address

City                                                                  State                                        Zip

Daytime Phone Number                                                                                     Evening Phone Number

                                              Contact Information

Family or friends you would like the department to contact. Please list *in the order you want them contacted. If needed, provide additional names on the back of this sheet.

NOTE: If the contact is a minor child, please indicate the name of the adult to contact.

Name:                                                                         Relationship:

Home Contact Information

Address:                                                                                   Phone:

Work Contact Information: Name of Employer:

Address:                                                                                    Phone:

Pager/Cell phone:

Special Circumstances, i.e. health, age, etc.

Name:                                                                         Relationship:

Home Contact Information

Address:                                                                                    Phone:

Work Contact Information: Name of Employer:

Address:                                                                                    Phone:

Pager/Cell phone:

Special Circumstances, i.e. health, age, etc.

Department member you would like to accompany the Chief or designee:

Family Planning Checklist

Mortuary to be used after coroner’s autopsy: (have suggestions if no preference)

Name: ______________________________________ (keep them informed)

Address: ____________________________________

Telephone #: _________________________________

Would the family like a formal Fire Department service? Explain what all this would entail.

Yes: ________ No: _________

Is there a preference? Burial___________        Cremation______________ Other__________

Has a cemetery plot been already purchased? Yes _____________ No _________

Location: _____________________________________

If no, preferred location: __________________________

Will there be a Vigil/Viewing: Yes ______ No ____

Location: ______________________________________

Date: _________________________________________

Time: __________________________________________

Nature of Memorial Service

• Religious preference if any: _______________________________
• Open or closed to public: Open ___________ Closed ___________

Is there a religious requirement for burial time frame? Yes: _______ NO: ______

If yes, when will burial or cremation have to be completed by? _______________

Location for memorial service (large area if open area service, School Gym, Church, Synagogue, Arena, Terrace Theatre, outside.)

Name: _________________________________________

Location: _______________________________________

Date: __________________________________________

Time: __________________________________________

Open or closed casket: Open ____________ Closed ______________

Burial (graveside) service? Yes ____________ NO _______________

Fire Department involved? Yes ____________ NO _______________

Location: ________________________________________________

Make arrangements for Critical Stress Debriefing Councilor to visit family

Ask if the Fire Department can assist with out‑of‑town family arrangements.

• Notifications of Relatives, Friends
• Transportation
• Lodging

Ask if there are preferred pallbearers, and that eight will be needed in total. If no preference is made, assure the family that the Fire Department will select the necessary and appropriate individuals (usually assigned member(s) Engine/Truck Company).

Preferred Names:

Name: ___________________________________________________

Name: ___________________________________________________

Name: ___________________________________________________

Name: ___________________________________________________

Name: ___________________________________________________

Name: ___________________________________________________

Fire Department needs family contact numbers

Name                                        Relationship                                  Telephone #

________________________________________________________________

________________________________________________________________

________________________________________________________________

Are there preferred scriptures? Yes ___________ NO _____________

Book/Bible: _______________________________________________

Name of scripture: _________________________________________

Is there preferred music? Yes ___________ NO _______________

Name of Song: ____________________________________________

Name of Song: ____________________________________________

Family wishes to have Bag Piper? Yes ___________ NO ___________

Name: ___________________________________________________

Are there preferred speakers?

Name: ___________________________________________________

Name: ___________________________________________________

Name: ___________________________________________________

Obtain all articles of clothing that the deceased will wear and deliver them to the funeral director.

• Suit and tie
• Class A Uniform
• Special articles of clothing

Fallen Firefighter Dress Uniform Program: Any firefighter, killed in the line of duty will be provided, for burial purpose, at the request of the immediate family, a Class-A uniform with rank striping or Maltese Crosses free of charge

Ifa Class-A uniform is unavailable contact:

Lighthouse Uniform Company

1532 – 15^th Avenue West

P.O. Box 19213

Seattle, Washington 98109

1-800-426-5225

[email protected]

Obtain recent photographs of the deceased for the Memorial Officer and PIO.

• Home Photographs
• Emergency Contact Information Form
• Recent work Photo’s
• Newspaper/Magazine articles

Memorial Service Division

Memorial Service Division is responsible for planning and coordinating any and all arrangements for this main service for a line-of-duty death of firefighter(s), EMS provider(s) dispatcher(s), or civilian employee(s).  This Division will work and coordinate arrangements with the Funeral Director(s).

The Division Leader will report directly to the Planning Group Officer.

For proper planning to commence, it is very important that the Planning Group Officer, and Family Liaison Officer, submit the following information, as soon as possible.  Necessary information includes the following:

Date of service: _________________________________________

Location of service: ______________________________________

Time of service: _________________________________________

Level of Fire Department involvement? (Check with FLO)

Full Fire Department Funeral Yes _________ No _______

Open or closed service to public and outside agencies (check with FLO)

Open or closed casket

Preferred speakers:

Name: ________________________________________________

Name: ________________________________________________

Name: ________________________________________________

Will the last alarm tradition be used? Yes__________ No__________

Secure a facility large enough to hold hundreds or thousands of Firefighter’s (local schools, theaters, hotels with conference centers, churches, (you may need to go outside your community).

Ensure the facility is large enough to handle anticipated large numbers.  You may have to plan for overflow.

Coordinate with:

• Logistics ‑ arrival and departure from service
• Religious Leaders ‑ program content

Design order ofprogram.  This service should last no more than one hour and forty-five minutes. Coordinate with Planning Group Leader and Funeral Director(s) on starting time ofthe service.

Design seating plan of the facility being used  ‑ if indoors determine capacity and obtain a floor plan drawing:

• Family area
• VIP’s
• City management
• Politician
• Union (local, state, and national)
• Fire Department Officers
• Fire Department personnel
• Visiting Chief Officers
• Civilian friends
• Visiting departments (possibly in blocks)

Preferred music: ________________________________________

• Bag Piper: Yes_______ NO________ (PFFNH Pipes and Drum)
• Bugler Playing Taps: Yes __________ NO__________

How music is to be performed:

• Choir
• Soloists (very impressive if possible)
• Recording
• Orchestra
• Small group (instrumental)

AdequacyofPAsystem:

Contact local school system for PA system: Yes________ NO________

Use of Bull Horns to call cadence for visiting firefighters

If outdoors, there are special needs:

• PA system
• Tent
• Chairs
• Restrooms: Porta-potties (contact local companies)
• Water
• Stage
• Power
• Shade

Coordination with pallbearers, the designation of individual pallbearers will be the responsibility of the Logistics Group.

Conduct any rehearsals deemed necessary.

There should be ALS/BLS ambulances standing by.

Coordinate program with Funeral Director‑ Advise FLO, who will keep the family informed.

• Content
• Order
• Number of speakers

Eulogy presenter ‑ should be strong, and well prepared.

Need large photo/oil painting of deceased(s) for service. Coordinate with FLO and PIO’s.

Need a shadow box to present with:

• Badge
• Patches
• Hat hardware
• Picture (PIO/FLO to provide)

Select the ushers to be used and tasks for them to carry out.

Name: _____________________________________________

Name: _____________________________________________

Name: _____________________________________________

Name: _____________________________________________

Name: _____________________________________________

Fire Department Chaplain. (If no chaplain available, contact NH Fire Chaplains Association, through Hudson, NH Fire Department Fire Alarm (603) 886-6021 and request a Fire Chaplain.)

Name: _____________________________________________

Contact Number: _____________________________________

Room for family: Yes________ No________ (set aside a designated/marked area)

Last Alarm ceremony: Yes_______ No________ (see “Last Alarm Ceremony” page)

Parking requirements.

• Local schools
• Local businesses/industry/commercial/shopping malls
• Hotel/motels

Coordinate with the PIO’s on an appropriate video presentation:

• Interviews with friends, supervisors
• Any pre‑existing video of firefighter
• Department video clips

Memorial program distribution:

• Last Alarm Cards

Honor Guard/Casket watch coverage for viewing/vigil:

• Department members
• Outside department members

• Elks
• VFW
• American Legion

Keep record of all financial cost when possible

Funeral Detail Checklist

Fire Department Funeral Detail OIC: _____________________________

PFFNH/IAFF Representative OIC: _______________________________

 

Bunting For Apparatus:                                                         NOTES

OIC/PIC: ____________________________________

Engine/Truck Company: ________________________

Station Location: ______________________________

Bunting for Station(s):

OIC/PIC: ____________________________

Equipment for Apparatus:

OIC/PIC: ___________________________________

• Casket Box
• Scaffolding (Contact Boston Fire Special Operations Unit)
• Plat Form      (617) 288-2100
• Rubber bands/zip ties
• Straps/Tie downs
• Tools/drills/wrenches
• Assorted nuts & bolts

American/Department Flag for Casket:

OIC/PIC: ____________________________________

American Flag for Truck Companies:                                         NOTES

OIC/PIC: ____________________________________

Truck CO.: ___________________________________

Truck CO.: ___________________________________

Location: _____________________________________

Report Time: __________________________________

Turnout Gear and Fire Helmet:

OIC/PIC: _______________________________

Funeral Home/School:

Funeral Home/School Name: __________________________

Address: __________________________________________

Funeral Director: ___________________________________

Funeral Director: ___________________________________

Fire Department OIC: _______________________________

Fire Department FLO: _______________________________

Call sign designation: ________________________________

Motorcade:                                                                                  NOTES:

OIC/PIC: _________________________________________

Police/NHSP OIC: __________________________________

Directions:

Drillmaster at Staging Area:                                                       NOTES:

OIC/PIC: ___________________________________

Location: ___________________________________

Report Time: ________________________________

Cadence caller: ______________________________

Drillmaster at Church/Parish/School:

OIC/PIC: ___________________________________

Location: ___________________________________

Report Time: ________________________________

Cadence caller: ______________________________

Church/Parish/School:                                                                     NOTES:

Name of Church/Parish/School: ____________________________

Address/Town/State: _____________________________________

Pastor: ________________________________________________

Church/Parish/School OIC: ________________________________

Committee: _____________________________________________

                   ______________________________________________

                   ______________________________________________

                   ______________________________________________

Call sign designation: ______________________________________

Inside Church/Parish/School:

• Family seated on side of lecturer walking in
• Department Members/ State/Town/City seated on opposite side walking in
• Visiting dignitaries, Officers and Firefighters fill in empty seats.

Outside Church/Parish/School:

• All Honor/Color Guards line up on the same side of entrance

q    Visiting Dignitaries, Officers, Firefighters, and EMS personnel line up across from entrance.

Line-up for marching procession to cemetery:                             NOTES:

• Deceased members Department
• Deceased members Volunteer/Call Department
• State Fire Marshal Office members
• Rank/File fill in

(Four Abreast Going across width of street)

Drillmaster at Cemetery:

OIC/PIC: _______________________________

Location: _______________________________

Report Time: ____________________________

Cadence caller: ___________________________

Traffic/Police Enforcement:

OIC/PIC: _____________________________________________

PD/NHSP Liaison OIC: __________________________________

Public Works Liaison OIC: _______________________________

Transportation/Buses:                                                                  NOTES:

OIC/PIC: _____________________________________

Committee: ____________________________________

                   ____________________________________

                   ____________________________________

Bus Company: __________________________________

Vans: _________________________________________

Limousine: _____________________________________

Honor Guard Casket Watch:

OIC/PIC: ______________________________________

Port-a-Potty/Restrooms Facilities:

OIC/PIC: ______________________________________________

Weather Conditions: Heat/Cool:

OIC/PIC: ______________________________________

Refreshments:

OIC/PIC: _______________________________________________

Appendix C

________________________________________________

Federal, State, and Local

Benefit Information

Public Safety Officer Benefit Program

The Public Safety Officers’ Benefits (PSOB) Act (42 U.S.C. 3796, et seq.) was enacted in 1976 to assist in the recruitment and retention of law-enforcement officers

and firefighters.  Specifically, Congress was concerned that the hazards inherent in law-enforcement and fire suppression and the low level of state and local death

benefits might discourage qualified individuals from seeking careers in these fields, thus hampering the ability of the communities to provide for public safety.

The PSOB Act was designed to offer peace of mind to men and women seeking careers in public safety and to make a strong statement about the value American

society places on contributions of those who serve their communities in potentially dangerous circumstances.  Each year PSOB Program receives substantial information

about line-of-duty deaths that is used to enhance public safety officer training.  PSOB Program also encourages public safety agencies to adopt moral policies that can

help guide and agency through the tragic event of a line of duty death.

The PSOB Program, a public safety officer is a person serving a public agency in an official capacity with or without compensation, as a law enforcement officer,

firefighter, or a member of a public rescue squad or ambulance crew.  Law enforcement officers include, but are not limited to, police, corrections, probation, parole,

and judicial officers.  Volunteer Firefighters and members of volunteer rescue squads and ambulance crews are covered under the program if they’re officially

recognized or designated members of legally organized volunteer fire departments, rescue squads, or ambulance crews.

The PSOB Program provides a one-time financial benefit to the eligible survivors of public safety officers whose deaths are the direct and proximate result of a

traumatic injury sustained in the line of duty.  The PSOB Program provides the same benefit to public safety officers who have been permanently and totally

disabled by a catastrophic personal injury sustained in the line of duty if that injury permanently prevents the officer from performing any gainful work.

On December 15, 2003, President Bush signed into law legislation amending the current federal death benefit for public safety officers killed in the line-of-duty.

The Public Safety Officers’ benefits (PSOB) Program will now cover deaths from heart attacks or strokes while engaged in nonroutine stressful or strenuous emergency

response or strenuous physical activity. The law also includes deaths while still on duty after such duties or within 24 hours.

This new law is not retroactive and applies only to deaths from December 15, 2003, forward. This is a one-time Federal monetary death benefit that increases

every October 1.  The government adjusts the rate each year based upon changes in the Consumer Price Index.

State of New Hampshire Benefits

One‑Time Death Benefit

None

Workers’ Compensation

For career firefighters, benefit is 60% of deceased’s average weekly wage. Weekly minimum and maximum; amounts change every year. For

volunteer firefighters, benefit is 100%, of the State’s Average Weekly Wage. Children are eligible until 19, older if disabled, and until 25 if full‑time

student. If spouse remarries and children are still eligible, benefits will continue until they are ineligible. If spouse remarries and children are ineligible, benefits cease.

Contact:

Workers’ Compensation Division,

New Hampshire Department of Labor,

95 Pleasant Street, Concord, NH 03301

(603) 271‑3176.

Funeral Benefit

Maximum amount of $5,000: (same Workers’ Compensation contact as listed above.)

New Hampshire Retirement System Pension Plan Information

For career firefighters, spouse receives an annual pension equal to 50% of the deceased firefighter’s final compensation. If spouse remarries, the annual

pension will transfer to any dependent children under 18, then to dependent parents, and so on. If the deceased was a firefighter member as of

June 30, 1995, the surviving spouse and dependent children receive medical subsidy. Children are dependents until 18 or 23 if attending college

full‑time. For volunteer firefighters, spouse receives an annual allowance not to exceed $1,250. If spouse remarries, the annual allowance will transfer

to any dependent children under 18, then to dependent parents, and so on.

Ordinary Death Benefit (RSA 100-A: 9)

If you die before retirement but while “in service”, your beneficiary or beneficiaries may be entitled to receive the following ordinary death benefit, depending

on the cause of your death and the benefit provided:

If you are married, have designated only your spouse as primary beneficiary and die after having become eligible to retire under service retirement, your

spouse could elect to receive a monthly pension from the system. This monthly benefit – which continues until your spouse dies or remarries – is 50% of the

service retirement allowance earned to your date of death. Instead of a monthly pension, if your spouse prefers, he or she can receive a refund of your

accumulated contributions and lump sum payment equal to your earnings for the last twelve months of active service.

If you leave no surviving spouse, or if you are not eligible to retire at the time of your death, or if you designate a beneficiary (ies) will automatically

receive a refund of your accumulated contributions and a lump sum payment equal to your earnings for the last twelve months of active service.

Accidental Death Benefit (RSA 100 – A:8)

GROUP II

If, before retirement but while “in-service” in Group II, you die as a natural and proximate result of an accident while in the performance of

duty at some definite time and place as a natural and proximate result of repeated trauma, gradual degeneration or occupational disease occurring while in

the performance of duty or arising out of and in the course of employment, and not as the result of your willful negligence, one of the following classes of

individuals may be eligible to receive an accidental death benefit. The statutory order of priority is your surviving spouse, your surviving children,

 if no surviving children,

your surviving dependent father or mother and if no surviving dependent father or mother, your designated beneficiary or beneficiaries. The death benefit

which may be payable to a surviving spouse, surviving children or a surviving dependent father or mother is an annuity equal to 50% of your annual rate of earnable compensation at the time of death.

If none of the forgoing individuals survives you or meets the eligibility requirements for the foregoing benefit, the death benefit which may be payable

to your designated beneficiary or beneficiaries is a lump sum amount equal to your accumulated contributions combined with your base salary plus accrued benefits not paid at the time of death.

Contact:

New Hampshire Retirement System,

4 Chenell Drive, Concord, NH 03301‑8509

(603) 271‑3351

State of NH Tax Benefit

None

State of NH Education Benefit ‑ Children

PENDING

State of NH Education Benefit ‑ Spouse

None

State of NH Memorial

In planning stages at the New Hampshire Fire Academy, Concord, NH

Non‑Profit Organization Benefits

The Hundred Club of New Hampshire:

• Immediate presentation of a $10,000 check to families of police and firefighters who have lost their lives in the line-of-duty. (needs to meet PSOB program)
• Each child receives $300.00 every Christmas up to their 17^th birthday. College students also receive $300.00
• During the summer, ages 8-16 can vacation for two weeks a camp
• Educational assistance of $16,000 is made available to each college student each year.
• Four-year college students will receive total education assistance of $60,000.

New Hampshire Firemen’s Association:

• Must be a member to receive benefit of $10,000.
• Contact New Hampshire State Fire Marshal Office for assistance.

Appendix D

_______________________________________________________________________

Department Members Pictures

Appendix E

________________________________________________________________________

Transportation Information

Appendix F

________________________________________________________________________

Lodging Information

Appendix G

________________________________________________________________________

Miscellaneous Information

Appendix H

________________________________________________________________________

Funeral Schedules

You are gone, but you are not be forgotten!

Planning Committee

Members

                                                                                                                                                Telephone Numbers

Chief George Krause, Barnstead Fire Department

Dep. Chief Shawn Mulcahy, Barnstead Fire Department

K.G. Lockwood, Lakes Region Mutual Fire Aid

Chaplain Bona, Hooksett Fire Dept.

FF. Robert Welch, Manchester Fire Dept.

Brian Gower, Barnstead Police Dept. Chaplain

Chief Ken Borgia, Barnstead Police Dept.

Chief Scott Wiggin, Bedford Fire Dept.

Chief Dick Wright, Capitol Area Mutual Aid

Chief Doug Aiken, Lakes Region Mutual Fire Aid

Director Rick Mason, NH Fire Academy

FF. Earl Lincoln, Hooksett Fire Dept.

Captain Gary Lambert, Hooksett Fire Dept.

Captain Mark Klose, Bedford Fire Department

Chief Christopher Leclerc, Portsmouth Fire Department (NHAFC)

Funeral Home Detail:

OIC – Barnstead Fire: Rod Boyd 6C3 [Contact #]

Assistant: Bob Welch [Contact # ] Manchester Fire

Capital Area Coordinator: Dick Wright Capital C-1 [Contact # ]

Detail responsible for:

• Assist Family needs
• Coordinate mutual aid with Dick Wright
• Coordination of Honor Guards/mutual aid personnel and apparatus
• Organize Procession
  • Procession Order
    • Police Chief
    • Tower
    • Hearse
    • Pall Bearers
    • Family
    • Mutual Aid/Fire Personnel
  • Belknap County Escort/Personnel

NOTES:

• Helmet, and turnout coat and pants on Tower

Parade Ground Detail:

OIC Chief Scott Wiggin Bedford Fire [Contact # ]

Assistant: Capt. Gary Lambert, Hooksett Fire [Contact # ]

Detail Responsible for:

• Direct bussed personnel to staging area at station (around aerial apparatus)
• Receive communications from Funeral Home Detail re: departure
• Coordinate formation from Parade Grounds to Station
• Coordinate Procession Formation
• Police
  • Honor Guard
  • Tower
  • Helmet and turnout gear
  • Hearse
  • Family
  • Barnstead Fire Personnel
  • Barnstead Police Department
  • Department of Transportation Personnel
• Initiate move to station
• Radio ahead to Station Officer, Gary Lambert

NOTES:

Station Detail:

Station OIC Gary Lambert, Hooksett Fire Department [Contact # ]

Assistant:  Scott Wiggin, Bedford Fire Department

Rick Mason, NHFA Director (two members of Sea Coast Mutual Aid Assoc.)

Honor/Color Guard OIC: Earl Lincoln, Hooksett Fire Department

Pipes and Drum OIC: Bob Welch, Manchester Fire Department

Detail responsible for:

• Set up Aerial Ladders (Concord & NHFA) with Large American Flag (Stars to left when viewed from the road)
• Set up meeting room for family (table and chairs)
• Assign usher to Family Room Door
• Keep non-essential personnel out of apparatus bays
• Coordinate set-up efforts with Funeral Director
  • Platform and podium set up and centered
  • Chair on platform behind podium for Chaplain
  • Designate area for flower arrangement (leave clearance for vigil personnel)
  • Placement of Three Flags (leave clearance for vigil personnel)
    • American Flag at head of casket
    • Remaining flags at foot of casket
• Coordinate set-up with food services personnel
• Coordinate with York Maine food services personnel

NOTES

Station Detail: continued

• Chair Set-up with 3’ side aisles, 8’ center aisle
  • Reserved seating
    • Right front quadrant “A” for Family for Wake & Memorial Service
      • First 4 rows for immediate family
    • Left front quadrant “B” for Barnstead Fire & Police Personnel
      • BFR & BPD families seated directly behind
    • Left rear quadrant D for DOT seating
    • Left and Right rear quadrants C for general seating
• Coordinate casket watch personnel with Honor Guard OIC (Earl Lincoln
• General Entrance for wake to be through Engine One’s side door
  • Assign usher to Engine One side door
• Coordinate formation for walk-through of Firefighters in groups of ten or more
• Coordinate with Funeral Director for closing of casket
• At beginning of Amazing Grace, coordinate formation of personnel along roadside toward cemetery
• Coordinate formation from Station to Cemetery

• Last Alarm Cards and Program Distribution to FF’s outside, and locate on table
• Coordinate Procession Formation
  • Police
  • Pipes & Drums
  • Color/Honor Guards
  • Tower
  • Helmet
  • Hearse & Pallbearers
  • Family
  • Barnstead Fire Department and family members
  • DOT personnel
  • General public

ORDER of WAKE SERVICE at FIRE STATION:

• Barnstead contingent onto apron, splitting into two rows, taking opposite sides along the aerials
• Center bay door opened
• Helmet carry by Paul Doucette
• Pallbearers escort casket to center bay door
  • Detail at position of attention and saluting
• Once inside apparatus bay, center door will be closed to allow for set up.
• Once bay door is closed immediate family and Barnstead Fire personnel to gather in meeting room.
• Once OK’d by Funeral Director, assigned Barnstead Personnel will escort immediate family to their seats in section A.
• Once family is seated Barnstead Fire Department being lead by the Chief of Department will enter bays for department vigil

(Requested by Chief Krause)

• Directly behind BFD personnel, Barnstead Police Department, then fire department family members.
• At 13:45 announcement made to vacate bay area to transition to memorial service
• Assigned Barnstead personnel will escort immediate family back to the meeting room (except for specified members)
• Barnstead contingent organized outside at center bay door after bays are vacated, in preparation for re-entry
• Coordinate with Funeral Director for closing of casket
  • Designee to secure possession of badge case

Notes:

• Fire Department Family members positioned at Meeting Room door when bay door is closed

ORDER of MEMORIAL SERVICE at FIRE STATION

• Once OK’d by Funeral Director, assigned Barnstead Personnel will escort immediate family back to their seats in section A.
• Once family is seated Barnstead Fire Department being lead by the Chief of Department will enter bay for memorial service
• Chief of Department, pallbearers, helmet carrier, speakers in front row.
  • May need to leave seat available for Gov. Lynch to seat next to Chief of Department
• DOT personnel in section “D”, general seating in section “C”
• Memorial service commences [approx. 45 minutes]
• After Benediction, Barnstead contingent exits through center bay door, onto apron, splitting into two rows, taking opposite sides along the aerials

• Amazing Grace will be played by a lone Bag Piper (PFFNH)
• After Amazing Grace, open remaining bay doors.
• Helmet carry exits the center bay
• Pallbearers escort casket to center bay door
• Family members to follow behind casket.
• Once at the opening, bagpiper to play “Going Home”, Pallbearers will then escort casket to hearse.
  • Detail at attention and saluting

ORDER of MEMORIAL SERVICE at FIRE STATION

• When casket is placed into hearse Director Rick Mason will read the “Last Alarm” eulogy.
• Bell to be rung 3 rounds of (2-2-2) signifies the “All Out”
• Chief Krause to contact Lakes Region Dispatch via portable radio for the “All Out” announcement [check with Chief Aiken]
• Detail go to “Order Arms”
• Proceed to cemetery
• Coordinate Procession Formation
  • Police
  • Pipes & Drums
  • Color/Honor Guards
  • Tower
  • Helmet
  • Hearse & Pallbearers
  • Family
  • Barnstead Fire Department and family members (requested by Chief Krause)
  • DOT personnel
  • General public
• Coordinate media management with PIO

NOTES

Cemetery Detail:

OIC: Bob Welch, Manchester Fire Department

Assistant: Earl Lincoln, Hooksett Fire Department

• Coordinate holding of procession until hearse can back in to vault to unload casket and placer on church cart.
• Coordinate with Funeral Director formation of fire service personnel at Vault
• Commencement of ceremony [Pat Bonner]
• Playing of Taps
  • Fire service Personnel to attention with salute
• Presentation of:
  • American Flag
  • Department Helmet
  • Department badge
• Conclusion of Formal ceremony
• Command for dismissal of detail

Note:

• Helmet carrier to be positioned at head of casket.
• Stage bus at the entrance of cemetery

Reception Detail:

Station Officers:

• Coordinate transition to reception with Food Service Directors
• Coordinate with Cub Scouts and other volunteers
• Transition bay seating – remove quadrant A & C
• Set up Food tables  in quadrant A & C
• Set up tables/chairs for general seating in quadrant B & D
• Coordinate volunteers for Clean-up

Miscellaneous:

• Notification of neighbors
• Newspaper info
• Mutual Aid fire & Ambulance – Lakes Region (Chief Aiken)
• Issuing of portable radios (Chief Aiken)
• After Action Report and meeting of Planning Committee and Department
• Wake Book
• Last Alarm Cards and Program Distribution to FF’s outside, and locate on table
• Day-Care at Legion (Cub Scouts & Parents)
• Bunting for Tower
• CD’s & Music re: in-line CD player or separate.
• Light Tower outside station.

MEMORIAL SERVICES

For Chief

David A. Hicks, Sr.

                                               May 31, 2007                       

You are gone, but you have not been forgotten!

Planning Committee

Members

                                                                                                            Telephone Numbers

Chief Michael Carrier, Londonderry Fire Rescue

Captain James Carrier, Londonderry Fire Rescue

Captain Darren O’Brien, Londonderry Fire Rescue

Captain James Roger, Londonderry Fire Rescue

Captain Douglas Cardwell, Londonderry Fire Rescue

Captain Mark Tetreault, Londonderry Fire Rescue

Chaplain Chet Ham, Londonderry Fire Rescue

Firefighter George Calligandes, Londonderry Fire Rescue

Funeral Director Paul. Peabody Funeral Home

Captain William Hart, Londonderry Police Department

FF. Earl Lincoln, Hooksett Fire Dept.

Captain Mark Klose, Bedford Fire Department

Skip Hebert,

Derry Fire Department

Funeral Home Detail:

OIC – George Calligandes

Detail responsible for:

• Assist Family needs
• Coordination of Honor Guards/mutual aid personnel and apparatus

Procession Detail:

OIC Jon Cares radio channel Fireground 3

Assistant: James Gagne

Detail Responsible for:

• Direct personnel to staging area at station and provide shuttle for personnel
• Transmit communications from Funeral to Station Detail
• Pickup shuttle van from High School, Mike Kobilarcsik 603-432-6941
• Coordinate formation from Station to Funeral Home
• Provide transportation to Bugler and Bag piper

ORDER of MEMORIAL SERVICE at FUNERAL HOME

• Memorial service commences [approx. 35 minutes]
• After Benediction, contingent shall be assembled on each side of the driveway
  • Detail at attention and saluting
• Bag Piper plays.
• Pallbearers escort casket
• Family members to Limo.
• Coordinate Procession Formation
• Organize Procession
  • Procession Order
    • Color Guard
    • Peabody Funeral Home Vehicle
      •  Funeral Home Director, Fire Rescue Chaplain
    • Pall Bearers
      • Car 2, Car 3

                                                Alan J. Sypek                       

Robert Miller                                         David Spahn

Ronald Anstey Jr.                                                Arthur Moreau

                                                Kent Jalbert                                           Mark Vandebogart

                                Lewis O’Brien                                       Jack Thompson

• Engine 3, Flower Car S. Cotton
  • Hearse
  • Family Car
    • Escorted by: Chief Carrier, Captain O’Brien
  • Londonderry Fire Rescue Personnel
  • Town Officials and visiting dignitaries
  • Mutual Aid/Fire Personnel
  • All other vehicles
• Initiate move to station
• Radio ahead to Station Officer, Mike McQuillen radio channel Fireground 3

Station Detail:

Station OIC: Michael McQuillen radio channel Fireground 3

Detail responsible for:

• Set up Aerial Ladders (Londonderry & Derry) with Large American Flag (Stars to left when viewed from the north)
  • E. Daniels Londonderry Truck 1
    • R. Degroot Derry Truck 1
• Coordinate with Beltronics for sound system
• Set up Engine 1 & Engine 2 on apron
• Prepare for last alarm ceremony
• Receives notification of procession from Lt. Cares radio channel Fireground 3

ORDER of SERVICE at FIRE STATION

• The family car will stop in front of the station

Pallbearers exit staff cars and stand ready for order at vehicles.

Detail at attention and saluting

• The Dispatcher will read the “Last Alarm” eulogy.

“Last Alarm”

Throughout most of history, the life of a firefighter has been closely associated with the ringing of a bell.  As he began his hours of duty, it was the bell that started it off. 

Through the day and night, each alarm was sounded by a bell, which called him to fight fire and to place his life in jeopardy for the good of his fellow man.  And when the

 fire was out and the alarm had come to an end, the bell rang three times to signal the end.

And now Fire Chief David A. Hicks has completed his task, his duties well done, and the bell rings three times, followed by a pause, three times, followed by a pause, three

times in memory of, and in tribute to his life and service.

• Bell to be rung 3 rounds of (3-3-3) signifies the “All Out”

Captain Carrier

• Detail go to “Order Arms”
• Proceed to cemetery
• Radio ahead to Cemetery Officer, Jeremy Mague radio channel Fireground 3

Cemetery Detail:

OIC: Jeremy Mague radio channel Fireground 3

• Receives notification of procession from Lt. McQuillen radio channel Fireground 3
• Coordinate holding of procession until hearse unload casket and place on gravesite
• Coordinate with Funeral Director formation of fire service personnel
• Commencement of ceremony [Chet Ham]
• Playing of Taps
  • Fire service Personnel to attention with salute
• Presentation of:
  • American Flag by Air Force Representative

·   Bag piper Plays

• Conclusion of Formal ceremony
• Command for dismissal of detail
• Radio ahead to Reception Detail, Lt. Jastrem radio channel Fireground 3

Note:

• Color guard at head of casket towards dirt road.
• Stage Ambulance

Reception Detail:

OIC: Lt. Jastrem radio channel Fireground 3

Location: 256 Mammoth Road, Londonderry Lions Hall

• Coordinate transition to reception with Food Service Directors

· American Red Cross

· Herald Square Deli

·   Provide Regular and Decaf coffee to Lions Hall

• Coordinate with volunteers
• Set up tables/chairs for general seating
• Reserve seating for Family Members.
• Coordinate volunteers for Clean-up
• Reserve parking for Family vehicles (two)

Miscellaneous:

• Notification of neighbors
• Public Information Officer / Press Liaison B. Johnson
• Mutual Aid fire & Ambulance
• Station 1
  • Peter Devoe
  • Derry Medic
  • Litchfield Engine
  • Station 2
    • Michael Roberts
    • Windham Engine
    • Hudson Ambulance

• Bunting for Engine 3
• Knox Keys for mutual aid companies
• Daily Operations Officer, Captain James Roger radio channel Londonderry Fire Repeater
• Road closure barricades placed at key intersections.

Demobilization Unit:

• Return Keys to the Lions Hall
• Return coffee containers to American Red Cross, Manchester Chapter
• Return bunting to Nashua Fire Rescue, East Hollis Street Station
• Return pike poles and axes to Nashua Fire Rescue, Lake Street Station
• Gator and trailer to Station 2
• American Flag to the New Hampshire Fire Academy

Green drink coolers will be picked

Appendix I

________________________________________________________________________

Levels of Honors

Recommended Funeral Response Levels

When a firefighter dies, family members or members of the fire service organization may request a fire service funeral. Based upon the circumstances, the department should provide

appropriate services from the planning of the funeral through the survivor follow-up process. To honor all firefighters in a consistent manner, a state or region may want to adopt a policy

on the types of services to provide. The following are recommended funeral response levels that many fire service agencies across the county have established and are already using.

Level One Funeral Service– Honors bestowed for the line-of-duty death of any active, uniformed member of the Department or Company.  This may include a death stemming from injuries

or illness while on duty.

Level Two Funeral Service– Honors bestowed for the off duty, or non-duty related death of an active uniformed member of the Department or Company.

Level Three Funeral Service– Honors bestowed for the non-line-of-duty death of an active non-uniformed member; retired member (whose death is not attributed to a line-of-duty injury

or incident); honorary member; or a member’s spouse or children.

Recommended Response Levels and Honors Bestowed

The recommended Honors that are bestowed during a firefighter’s funeral that correspond to the appropriate funeral response level are outlined below. Please keep in mind that the

surviving family members ultimately determine what Honors if any are performed at the memorial service and or the funeral. And that the chief or director can alter the honors

offered, once they are altered though, a new precedent has been set and that department must be prepared to make adjustments again in the future.  For that reason, it is advised

that a department develops a standard and makes every effort to adhere to it.  Only under unique and extreme circumstances would a department or company vary from what has already

been established.

Level 1 Honors Bestowed

Level One Funeral Service– Honors bestowed for the line-of-duty death of any active, uniformed member of the Department or Company. 

This may include a death stemming from injuries or illness while on duty.

– All military standards observed

– Department Honor and Color Guard

– Department Chaplain

– Station and apparatus bunting

– Death Watch/Casket Vigil

– Honorary Pallbearers

– Department apparatus used as caisson

– Department apparatus used as a flower truck

– Family transportation

– Department Casket Team

– Bunker gear, helmet and badge presentation

– IAFF medal presentation for IAFF members

– Crossed aerial ladders with flag drape

– Non-crossed aerial ladders (straight up) with flag drape

– Bell Ceremony

– Final tone-out

– Flag presentation

– Fly over (helicopter)

– Firing Party/rifle volley salute (if veteran or law enforcement officer)

Level 2 Honors Bestowed

Level Two Funeral Service– Honors bestowed for the off duty, or non-duty related death of an active uniformed member of the Department or Company.

– All military standards observed

– Department Honor and Color Guard

– Department Chaplain

– Station and apparatus bunting

– Static display of apparatus

– Death Watch/Casket Vigil

– Honorary Pallbearers

– Department Casket Team

– Bell Ceremony

– Final tone-out

– Flag presentation

– Firing Party/rifle volley salute (if veteran or law enforcement officer)

Level 3 Honors Bestowed

Level Three Funeral Service– Honors bestowed for the non-line-of-duty death of an active non-uniformed member; retired member (whose death is not attributed

 to a line-of-duty injury or incident); honorary member; or a member’s spouse or children.

– All military standards observed

– Department Honor and Color Guard

– Death Watch/Casket Vigil

– Department Casket Team

– Bell Ceremony

– Final tone-out

– Flag presentation

– Firing Party/rifle volley salute (if veteran or law enforcement officer)

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Justice, United States Bureau of, Public Safety Officer Benefit Program, 1999

Ellis, Mary, National Fallen Firefighter’s Foundation, Oral Interview, 2001

Degnan, William, NH Deputy State Fire Marshal. Oral Interview, 2001